Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback
- Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate objectives effectively
- Knowledge of exceptional customer service standards, including the One Best Way (OBW) service model
- Experience managing customer service initiatives, resolving complaints/issues, developing action plans, and providing process improvement leadership
- Proficiency in reviewing/evaluating P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, and mitigating shrink
- Supervisory skills including hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
- Ability to recruit and develop qualified associates to meet staffing needs and achieve growth potential
- Competence in coordinating/overseeing job-related activities, developing stakeholder relationships, supporting plans/initiatives, setting goals, building accountability, measuring progress, and promoting continuous learning
- Understanding of company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and Walmart values (e.g., Respect the Individual, Act with Integrity)
- Ability to build high-performing teams, embrace differences, foster belonging, work collaboratively, attract/retain talent, and promote integrity/ethics/compliance
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback (Tour to Teach), communicating/collaborating on operations, utilizing technology/business initiatives/merchandising/company direction, introducing/leading change efforts, providing expectations/guidance, implementing solutions, and communicating objectives
- Model/demonstrate exceptional customer service (OBW model), manage/support initiatives (e.g., store of the community, outreach), resolve customer needs/complaints/issues, develop/implement action plans for deficiencies, and lead process improvements for high-quality experiences
- Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/seasonal transitions/inventory flow/operations, and developing action plans to mitigate shrink/achieve sales/profit goals
- Provide supervision/development for hourly associates: hire, train, mentor, assign duties, set expectations, recognize, communicate consistently, promote belonging, recruit/develop for staffing/growth
- Coordinate/complete/oversee job activities: develop/maintain stakeholder relationships, support plans/initiatives, identify/communicate goals/objectives, build accountability/measure progress, address improvements, demonstrate adaptability/promote learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, utilize Open Door Policy, provide direction/guidance on business processes/practices
- Build high-performing teams, embrace differences/cultures/ideas/experiences, create belonging culture, provide thriving opportunities
- Work collaboratively, build trusting relationships, communicate with impact/energy/positivity to motivate/influence
- Attract/retain talent, empower/develop talent, recognize contributions/accomplishments
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (belonging, eliminate waste, local giving), act selflessly
Skills
Team Leadership
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Hiring
Training
Mentoring
Change Management
Operational Processes
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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