Cloud Operations & Reliability Engineer (AU IT Services & Consulting, Hybrid) at Connectly

Mandaluyong, Metro Manila, Philippines

Connectly Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
IT Services, ConsultingIndustries

Requirements

  • Deep knowledge of AWS services and cloud-native design patterns
  • Proficiency in scripting and infrastructure automation
  • Excellent skills in at least one scripting language (Python/TypeScript)
  • Extensive experience designing, implementing, and maintaining observability solutions using Datadog, CloudWatch, and centralized logging platforms
  • Deep understanding of IAM, KMS, WAF, and audit logging
  • Nice to Have: 5+ years of experience in cloud operations, DevOps, or site reliability engineering
  • Nice to Have: Excellent understanding of the SDLC
  • Nice to Have: Deep experience with maintaining CI/CD pipelines and infrastructure automation
  • Nice to Have: Strong understanding of Agile practices and incident management workflows

Responsibilities

  • Own and operate cloud infrastructure (EC2, ECS, Lambda, S3, etc.) with a focus on reliability and performance
  • Proactively monitor systems using Datadog and CloudWatch—if something looks off, you’re already investigating
  • Automate deployments and infrastructure using AWS CDK, Terraform, and CloudFormation
  • Maintain centralised logging and observability to ensure no issue goes unnoticed
  • Drive security compliance and manage access controls with a strong sense of responsibility
  • Handle service requests and documentation with clarity and precision
  • Participate in on-call roster for Cloud Operations team
  • Collaborate with cross-functional teams to drive strategic initiatives and improvements
  • Mentor junior engineers and provide technical leadership within the team
  • Participate in project based work and work off the Cloud team backlog

Skills

Key technologies and capabilities for this role

AWSPythonTypeScriptDatadogCloudWatchIAMKMSWAFEC2ECSLambdaS3AWS CDKTerraformCloudFormationCI/CD

Questions & Answers

Common questions about this position

What benefits are offered for this role?

Benefits include hybrid work setup, medical, dental coverage and life insurance from day 1, paid vacation and sick leave with quarterly sick leave conversion, competitive salary package and annual appraisal, financial assistance program, mandatory government benefits and 13th month pay, complimentary sleeping quarters and coffee, complimentary office fitness and wellness facilities, regular company events, work-life balance, and career growth opportunities.

Is this position remote or hybrid?

The position is hybrid with a schedule of Monday to Friday from 07:00 AM to 04:00 PM PHT, and an accessible location at Mega Tower, EDSA in Metro Manila.

What skills are required for this Cloud Operations & Reliability Engineer role?

Required skills include deep knowledge of AWS services and cloud-native design patterns, proficiency in scripting and infrastructure automation, excellent skills in at least one scripting language (Python/TypeScript), extensive experience with observability solutions using Datadog and CloudWatch, and deep understanding of IAM, KMS, WAF, and audit logging.

What is the company culture like at ConnectOS?

ConnectOS is certified as a Great Place to Work, emphasizes work-life balance, regular company events, career growth opportunities, and provides perks like complimentary facilities and hybrid setup in a top-rated employer environment.

What makes a strong candidate for this position?

Strong candidates will have 5+ years of experience in cloud operations, DevOps, or SRE, excellent understanding of SDLC, deep experience with CI/CD pipelines and infrastructure automation, and strong knowledge of Agile practices and incident management.

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$33.7MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.
Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.
Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.
The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.
Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.
The platform's AI-driven personalization boosts conversion rates and customer satisfaction.
Connectly.ai's multilingual support enhances global customer engagement and market reach.

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