Cloud Operations & Reliability Engineer (AU IT Services & Consulting, Hybrid) at Connectly

Mandaluyong, Metro Manila, Philippines

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

IT Services, ConsultingIndustries

Requirements

Deep knowledge of AWS services and cloud-native design patterns
Proficiency in scripting and infrastructure automation
Excellent skills in at least one scripting language (Python/TypeScript)
Extensive experience designing, implementing, and maintaining observability solutions using Datadog, CloudWatch, and centralized logging platforms
Deep understanding of IAM, KMS, WAF, and audit logging
Nice to Have: 5+ years of experience in cloud operations, DevOps, or site reliability engineering
Nice to Have: Excellent understanding of the SDLC
Nice to Have: Deep experience with maintaining CI/CD pipelines and infrastructure automation
Nice to Have: Strong understanding of Agile practices and incident management workflows

Responsibilities

Own and operate cloud infrastructure (EC2, ECS, Lambda, S3, etc.) with a focus on reliability and performance
Proactively monitor systems using Datadog and CloudWatch—if something looks off, you’re already investigating
Automate deployments and infrastructure using AWS CDK, Terraform, and CloudFormation
Maintain centralised logging and observability to ensure no issue goes unnoticed
Drive security compliance and manage access controls with a strong sense of responsibility
Handle service requests and documentation with clarity and precision
Participate in on-call roster for Cloud Operations team
Collaborate with cross-functional teams to drive strategic initiatives and improvements
Mentor junior engineers and provide technical leadership within the team
Participate in project based work and work off the Cloud team backlog

Skills

AWS

Python

TypeScript

Datadog

CloudWatch

IAM

KMS

WAF

EC2

ECS

Lambda

AWS CDK

Terraform

CloudFormation

CI/CD

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$33.7MTotal Funding

SERIES_BCompany Stage

Consumer Software, AI & Machine Learning, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.

Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.

Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.

The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.

Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.

The platform's AI-driven personalization boosts conversion rates and customer satisfaction.

Connectly.ai's multilingual support enhances global customer engagement and market reach.

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