Cloud Operations Administrator

Tysons, Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

NoVisa

Biotechnology, Cloud Computing, Data CenterIndustries

Requirements

Candidates should possess a BS in Computer Science or a related field with over 3 years of experience in private cloud environments. Familiarity with hyper-converged infrastructure, multi-site architectures, Windows Server (SCCM, clustering, DHCP, DNS, AD), and the VMware stack is required. Experience with storage systems (NetApp, Pure Storage) and protocols (FC, iSCSI, NFS, SMB/CIFS), monitoring tools, scripting languages (PowerShell, Python, Ansible), backup/recovery solutions (Rubrik), ITSM tools (Jira), ITIL processes, and Linux (Red Hat, Ubuntu, CentOS) is also necessary. The ability to work in Agile teams, take initiative, perform hardware installations, manage cabling, and support out-of-band management is essential.

Responsibilities

The Cloud Operations Administrator will monitor and maintain private, public, and hybrid cloud environments, applying and managing hardened configurations and system baselines. This role involves implementing and maintaining performance and availability monitoring tools, troubleshooting and resolving infrastructure issues, and developing preventive measures. Responsibilities also include enhancing automation scripts for operational efficiency, providing responsive support to internal teams, performing hardware installation, diagnostics, and upgrades, managing structured cabling, maintaining documentation, and supporting out-of-band management and equipment logistics.

Skills

Cloud Infrastructure

System Monitoring

Incident Response

Change Management

Private Cloud

Public Cloud

Hybrid Cloud

Hyper-converged Infrastructure

Windows Server

SCCM

Clustering

DHCP

DNS

Active Directory

VMware vSphere

VMware Horizon

VMware Aria Suite

Storage Systems

NetApp

Pure Storage

iSCSI

NFS

SMB/CIFS

Monitoring Tools

PowerShell

Python

Ansible

Backup/Recovery Solutions

Rubrik

ITSM Tools

Jira

ITIL

Linux

Red Hat

Ubuntu

CentOS

Hardware Installation

Structured Cabling

Documentation

Out-of-band Management

Agile

Alarm.com

Integrated smart security solutions for businesses

About Alarm.com

Alarm.com offers smart security solutions for small to medium-sized businesses, integrating security, lighting, locks, video surveillance, and energy management into one app. This allows businesses to efficiently monitor and control their premises, benefiting from features like video monitoring and energy-saving smart thermostats. The company partners with authorized service providers to sell and install their systems, which come with low upfront costs and ongoing service fees. Alarm.com aims to provide comprehensive security management that helps businesses operate more effectively.

Tysons, VirginiaHeadquarters

2000Year Founded

$158.6MTotal Funding

IPOCompany Stage

Energy, Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Pet Insurance

Educational Assistance Program

Company Equity

Risks

DIY home security systems could impact Alarm.com's market share.

Standalone security devices may attract customers away from ongoing service fees.

False alarms in security systems could affect customer satisfaction and retention.

Differentiation

Alarm.com integrates security, lighting, and energy management into a single app.

Their AI Deterrence technology offers advanced security features for tech-savvy customers.

They provide a cost-effective solution with low upfront costs and recurring service fees.

Upsides

The DIY home security market is projected to grow significantly by 2028.

32% of US households have a paid security service, offering market expansion opportunities.

Increased adoption of bundled services can boost customer acquisition and retention.

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