Closing Team Leader at Target

Phoenix, Arizona, United States

Target Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Deep understanding of each leader’s vision for their business
  • Skills in guest service fundamentals and building a guest-first culture
  • Ability to drive storewide sales volume and profitability results
  • Experience developing effective business partnerships across the store
  • Capability to lead closing routines and coach team members in workload efficiency across the store

Responsibilities

  • Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
  • Demonstrate a service culture that prioritizes the guest experience; model, train, and coach expectations to deliver the service standard
  • Understand role in sales growth and how each area contributes to and impacts total store profitability
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions
  • Problem solve and prioritize across multiple business areas to execute store strategies as initiated by the Store Director or Executive Team Leader to deliver business results and store sales goals while prioritizing the guest experience
  • Assist leaders through communication and collaboration to influence current sales performance and workload deliverables; leverage daily check-ins, check-outs, and meetings as connection points
  • Support leader with store operations by seeing the store through the lens of the guest; establish consistent routines and help ensure departments are zoned, in-stock, signed, and labeled appropriately to set the store up for success the next day
  • Use business planning tools to share priorities and business updates with store leadership
  • Take action to achieve performance goals
  • Evaluate candidates for open positions and develop a guest-centric team
  • Support team onboarding and learning and help close skill gaps through development, coaching, and team member interactions
  • Support leader in establishing clear goals and expectations and hold team members accountable to expectations; partner with leaders as needed to share performance feedback

Skills

Guest Service
Retail Sales
Team Leadership
Closing Routines
Coaching
Store Operations
Workload Efficiency
Business Partnerships

Target

Retailer offering diverse consumer goods

About Target

Target Corporation is a retail company that offers a wide range of products, including clothing, electronics, home goods, and groceries, through nearly 2,000 stores and an online platform. Its "Design For All" philosophy allows it to provide high-quality, affordable products that cater to diverse customer needs. Target differentiates itself from competitors with its owned brands and the Target Circle loyalty program, which enhances customer engagement. The company's goal is to support sustainability and community initiatives by giving back 5% of its profits to local communities.

Minneapolis, MinnesotaHeadquarters
2005Year Founded
N/ACompany Stage
Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Sick Leave
Paid Holidays
Paid Vacation
401(k) Retirement Plan
Employee Discounts

Risks

Increased competition from online-only retailers like Amazon threatens Target's market share.
Rising labor costs due to new minimum wage laws could impact profit margins.
Supply chain vulnerabilities from geopolitical tensions may affect inventory and pricing strategies.

Differentiation

Target's 'Design For All' philosophy offers unique, high-quality products at affordable prices.
The Target Circle loyalty program enhances customer engagement and shopping experience.
Target's commitment to sustainability and community support sets it apart from competitors.

Upsides

Experiential retail and 'retailtainment' strategies can boost customer engagement and foot traffic.
Augmented reality integration offers immersive shopping experiences showcasing Target's unique designs.
Omnichannel retail strategies enhance customer experience by integrating online and offline shopping.

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