Client Success Manager - X at Aleph

Seoul, South Korea

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Advertising, MarketingIndustries

Requirements

Bachelor’s degree with at least 3 years of experience in digital media sales, working with large advertisers and advertising agencies
Established relationships with marketing decision makers at companies and agencies
A track record demonstrating an ability to develop and grow a book of business
Excellent communication and presentation skills
Deep understanding of X and the social media landscape, and opportunities for marketers
A passion for X and our mission
Enthusiastic X user with relevant experience and a passion for learning

Responsibilities

Collaborate with the sales team to identify and address technical or operational challenges, providing structured and strategic solutions
Manage complex tasks involving multiple stakeholders and tools, ensuring efficient resource allocation and timely execution
Communicate clearly with internal teams and external partners to deliver a seamless experience for advertisers
Serve as a subject matter expert on X’s products, understanding their setup, management, and troubleshooting methods
Support advertisers in setting up and optimizing X campaigns for successful execution and delivery
Lead training sessions for advertisers and agencies on operational processes, ensuring a smooth onboarding process and maximizing revenue potential
Stay ahead of industry trends, continuously adapting to the evolving social media landscape and X’s product innovations

Skills

Digital Advertising

Client Management

Sales Collaboration

X Platform

Media Planning

Stakeholder Management

Strategic Solutions

Aleph

Enhances spreadsheets for financial planning teams

About Aleph

Aleph enhances the financial planning and analysis (FP&A) process by improving the functionality of spreadsheets, which are widely used by finance teams. Instead of replacing Excel with new web-based tools, Aleph integrates advanced features into the familiar spreadsheet environment. This allows finance professionals to continue using a tool they are comfortable with while gaining access to real-time data integration, automated reporting, and collaborative capabilities. Unlike traditional FP&A solutions that require users to learn new systems, Aleph's approach minimizes the learning curve and maximizes productivity. The company operates on a subscription-based model, providing continuous updates and improvements to its software, which helps finance teams streamline their budgeting and forecasting tasks. Aleph's goal is to empower finance teams to work more efficiently and effectively by supercharging the spreadsheets they already rely on.

New York City, New YorkHeadquarters

2020Year Founded

$16.4MTotal Funding

SERIES_ACompany Stage

Fintech, Financial ServicesIndustries

11-50Employees

Benefits

Remote Work Options

Risks

Competition from established FP&A providers like Anaplan and Adaptive Insights is increasing.

Scaling operations in new markets like Nigeria may require additional resources.

Spreadsheet reliance may face criticism from companies seeking innovative FP&A tools.

Differentiation

Aleph enhances spreadsheet capabilities, unlike traditional FP&A tools replacing Excel.

Aleph offers real-time data integration with 150+ integrations, streamlining financial processes.

Aleph's no-code dashboards allow finance teams to interact with data easily.

Upsides

Growing demand for real-time data integration boosts Aleph's market potential.

No-code platforms trend supports Aleph's user-friendly approach for finance teams.

Aleph's expansion into Nigeria taps into emerging market fintech opportunities.

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