Client Success Manager at Last Energy

Oslo, Oslo, Norway

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, Oil & Gas, RenewablesIndustries

Requirements

Proven experience in customer success, account management and/or business analysis, specifically within the Energy sector
Expertise and network from the Energy industry
Strong commercial mindset
Ability to understand and translate customer needs
Excellent communication and relationship-building skills
Bachelor’s degree required. Master’s degree preferred

Responsibilities

Serve as primary post-sale point of contact to develop strong client advocates and become a trusted advisor to clients
Engage directly and impactfully with Rystad Energy's largest clients globally; in collaboration with the main account team, drive adoption and upsell/cross-sell of solutions
Own and drive on-the-ground client engagement and adoption with Norway-based companies
Jointly define success criteria with clients by understanding their business challenges and goals
Design and execute Engagement plans that set the strategy for onboarding, adoption, and retention
Together with account managers, take proactive measures to maximize retention and expansion within existing relationships
Partner closely with internal cross-functional teams to ensure client’s technical/analytical needs are resolved in a timely manner
Develop an understanding of Rystad Energy products and services and proactively identify areas of improvement to increase market share and penetration
Provide client feedback to internal teams, including Product Managers and Solution teams
Participate in industry and networking events to grow the Rystad Energy brand
Maintain and leverage all client data and interaction records in the CRM system
Contribute to the wider vision and strategy of the Client Success team

Skills

Key technologies and capabilities for this role

Customer SuccessAccount ManagementBusiness AnalysisClient Relationship ManagementProduct AdoptionEnergy Sector ExpertiseCommercial MindsetStakeholder ManagementCommunication Skills

Questions & Answers

Common questions about this position

Is this position remote or on-site?

The position is on-site.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What skills and experience are required for the Client Success Manager role?

The role requires proven experience in customer success, account management and/or business analysis within the Energy sector, expertise and network from the Energy industry, strong commercial mindset, ability to understand and translate customer needs, and excellent communication and relationship-building skills.

What is the company culture like at Rystad Energy?

Rystad Energy combines a high-performance culture with a deeply collaborative ethos, providing ample opportunities for growth, learning, contribution, and career advancement.

What makes a strong candidate for this Client Success Manager position?

A strong candidate has proven experience in customer success, account management, or business analysis specifically in the Energy sector, along with industry expertise, a strong commercial mindset, and excellent communication and relationship-building skills.

Last Energy

Develops small nuclear power plants and services

About Last Energy

Last Energy focuses on developing small nuclear power plants, providing comprehensive services for mini water-cooled reactors throughout their lifecycle. Their reactors can generate both heat and electricity, making them suitable for various industrial applications while supporting sustainability goals. By leveraging proven nuclear technology and emphasizing standardization, Last Energy aims to make nuclear power more scalable and quickly deployable. The company offers end-to-end services, from planning to maintenance, ensuring an efficient process for clients in markets committed to clean technology.

Washington, District of ColumbiaHeadquarters

2020Year Founded

$62.3MTotal Funding

SERIES_BCompany Stage

Industrial & Manufacturing, Energy, Social ImpactIndustries

51-200Employees

Risks

Competition from nuclear fusion advancements could impact market position.

Potential regulatory delays in UK projects may affect timelines.

Dependence on external financing poses financial risks for project execution.

Differentiation

Last Energy uses proven reactor technology for small modular nuclear power plants.

The company offers a first-of-its-kind delivery model for nuclear plant deployment.

Last Energy provides end-to-end services for the lifecycle of nuclear power plants.

Upsides

Growing interest in micro nuclear plants supports Last Energy's market expansion.

Successful $40M Series B funding indicates strong investor confidence.

Partnerships with DB Energy and Enea SA enhance market reach in Europe.

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