Client Services Trainee at Continental Resources

Mt Laurel, New Jersey, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Consulting, TelecommunicationsIndustries

Requirements

Experience in customer service, as a Client Services Trainee, in sales, and/or brand advocacy is preferred
Outgoing & energetic personality, and a passion for interacting with people
Ability to work in both collaborative and independent settings effectively
Professional attitude, able to work with diverse groups of people
Ambitious, goal-oriented, looking to grow with a company over time
Flexibility to work weekends and evenings as needed

Responsibilities

Engage with prospective customers in a friendly and informative manner to create a positive brand impression
Represent the brand professionally and enthusiastically in all sales and customer service interactions
Distribute sales & marketing materials such as pamphlets, package quotes, and surveys
Display thorough product knowledge when responding to customer inquiries
Gather customer feedback to provide valuable insight to the marketing, sales, and management team for areas of improvement
Build and maintain strong relationships with customers, clients, and the Client Services Trainee team
Ensure the brand is represented in a manner that aligns with company values
Assist in the development of junior Client Services Trainees by monitoring their sales performance and customer service metrics

Skills

Key technologies and capabilities for this role

Customer ServiceSalesMarketingBrand AdvocacyCustomer EngagementProduct KnowledgeCustomer FeedbackRelationship Building

Questions & Answers

Common questions about this position

What is the salary for the Client Services Trainee position?

This information is not specified in the job description.

Is this Client Services Trainee role remote or onsite?

The position is onsite.

What skills or experience are required for the Client Services Trainee role?

Preferred experience in customer service, sales, or brand advocacy is needed, along with an outgoing and energetic personality, passion for interacting with people, ability to work collaboratively and independently, professional attitude, ambition, and flexibility for weekends and evenings.

What is the company culture like for this Client Services Trainee position?

The role offers hands-on training, a supportive team atmosphere, and opportunities to set realistic goals while working in a collaborative environment with a focus on creativity, efficiency, and excellence.

What makes a strong candidate for the Client Services Trainee role?

Strong candidates have experience in customer service, sales, or brand advocacy, an outgoing and energetic personality with a passion for people, the ability to work collaboratively and independently, a professional attitude, ambition to grow with the company, and flexibility for weekends and evenings.