Client Relationship Director at Nielsen

Pasig, Metro Manila, Philippines

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Market Research, T&D, Consumer InsightsIndustries

Requirements

6+ years of experience in market research agency, with relevant experience in CMI
Bachelor's Degree
Good knowledge of NIQ products, services, and data preferred
Digital knowledge, including Salesforce
Excellent business English (+ local language), both verbal and written
Proven sales record
Strong sales leadership including prospecting, building a pipeline, moving opportunities through the sales cycle
Ability to build enduring relationships with C-level executives – passionate relationship developer
Strong affiliation to Sales Personas & develops sales strategies to suit
Excellent problem-solving skills, solution-oriented, and good analytical skills
Very good client-facing and communication/presentation skills
Good knowledge of market research
Financial understanding (e.g., P&L, EBITDA) and how it relates to business success
Excellent at consultative selling
Ability to speak at external forums
Strong collaboration and networking skills

Responsibilities

Build and maintain strong networking and C-suite engagement with key players & sales personas across a broad base of client targets
Demonstrate confidence & credibility to talk to a wide range of decision influencers
Demonstrate the highest commitment to sales force penetration and retention
Develop case studies & client testimonials; present at client/retailer events and external industry events
Full understanding of NIQ portfolio and interconnectedness of different solutions; demonstrable knowledge of the T&D industry and how NIQ solutions solve client business issues
Deep understanding of customer business to reframe and challenge how customers view their businesses
Deep understanding of market research and how NIQ solutions support clients’ business growth
Available during final presentation of results to ensure client satisfaction, actionable recommendations, and additional opportunity detection
Own the business plan: financial targets, proposal submissions, revenue on hand, pipeline for group of clients/solutions
Take overall accountability for business planning and implementation; track financial performance of clients
Sound understanding of profitability, EBITDA, and how it relates to proposals and sales; know NIQ and competitor offerings
Comfortable negotiating with senior clients, using appropriate levers, linking value to price, overcoming objections, and pushing to favorable outcomes
Relentless curiosity to learn from & share with peers from APAC markets and beyond
Work continuously with CBPs, Commercial Leaders, PL, Delivery COE team & other APAC leaders to ensure leads/opportunities are picked up, client info is shared, and relevant people are consulted/informed

Skills

Key technologies and capabilities for this role

Sales LeadershipProspectingPipeline ManagementC-level EngagementRelationship BuildingConsultative SellingMarket ResearchFinancial AnalysisP&LEBITDAProblem SolvingAnalytical SkillsPresentation SkillsNetworkingCollaboration

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This is an on-site position.

What are the key skills required for the Client Relationship Director role?

Key skills include strong sales leadership, ability to build enduring C-level relationships, excellent problem-solving and analytical skills, client-facing communication skills, consultative selling, and financial understanding such as P&L and EBITDA.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the company culture emphasize at NIQ?

NIQ emphasizes helping clients grow through understanding consumer behavior, leveraging technology innovation, and providing market research insights to support business strategies.

What makes a strong candidate for this Client Relationship Director position?

Strong candidates demonstrate sales leadership, C-suite relationship building, consultative selling expertise, deep market research knowledge, financial acumen, and the ability to present at industry events.

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Competition from digital-native analytics firms threatens Nielsen's market share.

Privacy regulations may impact Nielsen's data collection capabilities.

Private equity acquisition could lead to strategic shifts misaligned with client needs.

Differentiation

Nielsen offers comprehensive cross-platform measurement solutions, including mobile media markets.

The Diverse Media Equity program elevates diverse-owned media companies' visibility.

Nielsen Impact Score evaluates marketing value of university athletic programs.

Upsides

Acquisition of Telephia enhances Nielsen's mobile media measurement capabilities.

Partnerships with P&G and NMSDC support diverse media representation.

Collaboration with TikTok improves digital audience measurement services.

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