Client Outreach Coordinator (US Healthcare) - EST Hours (Remote) at A1M Solutions

South Africa

A1M Solutions Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • Previous experience in outbound sales, lead generation, or call centre roles (healthcare industry experience a plus)
  • Excellent communication skills
  • Strong sales skills
  • Proficiency in Microsoft Office and CRM programmes
  • Working hours: Monday – Friday, 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM SAST), subject to daylight saving adjustments
  • Fixed fibre line with a minimum speed of 25 Mbps (upload & download) and ability to support a wired Ethernet connection (mandatory)
  • Reliable power backup solution to manage load shedding and power outages (mandatory)
  • Availability to work on all South African public holidays (compensated as per BCEA)

Responsibilities

  • Engage warm leads by contacting prospective clients who have already expressed interest in healthcare services
  • Promote solutions by clearly and persuasively communicating the value of healthcare service offerings
  • Convert & close by using consultative sales skills to guide prospects through the decision-making and sign-up process
  • Manage relationships by keeping accurate records of interactions and follow-ups in the CRM system
  • Support prospects by providing excellent service, answering queries, and ensuring a smooth onboarding experience

Skills

Outbound Sales
Lead Generation
CRM
Microsoft Office
Consultative Sales
Customer Service

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters
2018Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Social ImpactIndustries
11-50Employees

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