Client Manager triResolve at S&P Global

Stockholm, Stockholm County, Sweden

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Excellent communication skills in English; fluency in German is a plus
Detail-oriented with an understanding of financial products, particularly OTC derivatives
Experience or familiarity with trade data, collateral management, or regulatory processes
Strong multitasking abilities in a fast-paced environment, with an interest in learning and using advanced spreadsheet functions
Tech-savvy with a foundational understanding of databases or an interest in technology
Client-centric mindset and a knack for problem-solving

Responsibilities

Organize client demos and assist in the pre-sales process, guiding clients through onboarding, setup, and testing to ensure smooth integration
Provide daily support for assigned accounts, responding to client needs via email, phone, and in person
Review and analyze trade data for accurate portfolio reconciliation, identifying and resolving any discrepancies
Stay informed on current market regulations to deliver consistent, compliant service
Build and maintain strong client relationships through regular check-ins, health checks, and onsite visits
Conduct training sessions to promote advanced service usage, collaborating with Sales and Customer Success teams to maximize client engagement and satisfaction
Identify and raise requests for new product features, collaborating with Product Management and Development teams on requirements and user testing
Actively contribute to workflow and service improvements that enhance the overall client experience

Skills

OTC Derivatives

Portfolio Reconciliation

Trade Data Analysis

Client Onboarding

Issue Resolution

Client Relationship Management

Customer Training

Regulatory Compliance

Product Feedback

Data Discrepancy Resolution

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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