[Remote] Client Manager - Retail Analytics at Nielsen

Nashville, Tennessee, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Analytics, Consumer InsightsIndustries

Requirements

4-8 years of experience within the Retail/CPG/Manufacturing industry
Strong project management skills with demonstrated strength in maintaining positive client relationships in complex situations & resolving client issues
Demonstrated mastery in data analysis along with "story-telling" abilities
Highly proficient in a variety of software solutions and digital technologies, including SQL, Google Suite, and Microsoft applications including Excel and PowerPoint
Strong analytical, logic, deductive reasoning, problem solving and critical thinking skills
Skilled & polished communicator, including group presentations and proposal writing
Ability to sell NIQ solutions that help clients meet strategic goals
Able to work collaboratively with internal & external teams
Strong sense of urgency and accountability to drive client outcomes
Bachelor's degree required
People management, training, development experience preferred

Responsibilities

Become familiar with NIQ Retail Analytics database content, processes, and frontend applications, and ensure data quality in collaboration with our backend data delivery team
Train retailers on how to use NIQ data and dashboard solutions to execute pricing, promotion and assortment decisions
Lead clients through understanding, integrating and executing decisions supported by NIQ's merchandising insights and analytics in their business decisions
Penetrate and establish enduring client relationships with senior decision makers at clients by demonstrating on-going value by driving client outcomes
Ensure pro-active insights and action oriented solutions are delivered to clients
Grow and develop with a team responsible for delivering against client commitments
Accountable for driving account renewals and overall portfolio value to meet revenue goals
Identify opportunities to collaborate across NIQ teams and uncovers sales opportunities with clients

Skills

Key technologies and capabilities for this role

Retail AnalyticsClient Relationship ManagementData AnalysisPricing StrategyPromotion AnalysisAssortment PlanningMerchandising InsightsDashboard TrainingData Quality AssuranceBusiness Insights

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position, with Nashville strongly preferred.

What experience is required for this role?

Candidates need 4-8 years of experience within the Retail/CPG/Manufacturing industry, along with strong project management skills and the ability to maintain positive client relationships in complex situations.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at NIQ?

The team values a diverse, inclusive environment where members are experts in their categories, viewed as trusted partners by clients, and driven by curiosity, communication, critical thinking, and a passion for learning and change.

What makes a strong candidate for this Client Manager role?

A strong candidate has 4-8 years in Retail/CPG/Manufacturing, excels in project management and client relationships, proactively grows accounts, makes data actionable and story-driven for clients, and thrives in a diverse team with curiosity and critical thinking.

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Competition from digital-native analytics firms threatens Nielsen's market share.

Privacy regulations may impact Nielsen's data collection capabilities.

Private equity acquisition could lead to strategic shifts misaligned with client needs.

Differentiation

Nielsen offers comprehensive cross-platform measurement solutions, including mobile media markets.

The Diverse Media Equity program elevates diverse-owned media companies' visibility.

Nielsen Impact Score evaluates marketing value of university athletic programs.

Upsides

Acquisition of Telephia enhances Nielsen's mobile media measurement capabilities.

Partnerships with P&G and NMSDC support diverse media representation.

Collaboration with TikTok improves digital audience measurement services.

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