Client Learning Manager - Digital/Outcomes at Nielsen

Mumbai, Maharashtra, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Digital Media, Audience MeasurementIndustries

Requirements

Excellent communicator with ability to speak to large groups of clients in an online setting
Tech-savvy individual
Understanding of qualitative and quantitative data and their respective use-cases
Thorough understanding of current and emerging digital technologies and software applications
Up-to-date on industry best practices and trends related to digital software training
Wide understanding of the digital landscape and the digital media business
Subject matter expert across multiple Nielsen products within the Digital and Outcome business unit

Responsibilities

Design and develop comprehensive training materials, including presentations, manuals, videos, and online resources, tailored to diverse learning styles
Conduct engaging and interactive training sessions virtually to ensure effective knowledge transfer
Adapt training content and delivery methods to meet the specific needs of different audiences and skill levels
Maintain a thorough understanding of current and emerging digital technologies and software applications
Stay up-to-date on industry best practices and trends related to digital software training
Conduct needs assessments to identify training gaps and develop targeted training programs
Evaluate the effectiveness of training programs through feedback surveys, assessments, and performance metrics
Continuously improve training materials and delivery methods based on feedback and evaluation results
Maintain accurate records of training activities and participant attendance in Salesforce
Prepare reports on training outcomes and identify areas for improvement
Create clear and concise documentation for software applications and training procedures
Work closely with subject matter experts, IT teams, and other stakeholders to ensure training alignment with organizational goals
Contribute to the development of internal knowledge bases and online learning resources

Skills

Product Training

Client Education

Training Content Development

Knowledge Base Management

Learning Hub

Certification Programs

Digital Media

Instructional Design

Scaled Training

Media Insights

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees