Client Learning Manager - Digital/Outcomes at Nielsen

Mumbai, Maharashtra, India

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Digital Media, Audience MeasurementIndustries

Requirements

Excellent communicator with ability to speak to large groups of clients in an online setting
Tech-savvy individual
Understanding of qualitative and quantitative data and their respective use-cases
Thorough understanding of current and emerging digital technologies and software applications
Up-to-date on industry best practices and trends related to digital software training
Wide understanding of the digital landscape and the digital media business
Subject matter expert across multiple Nielsen products within the Digital and Outcome business unit

Responsibilities

Design and develop comprehensive training materials, including presentations, manuals, videos, and online resources, tailored to diverse learning styles
Conduct engaging and interactive training sessions virtually to ensure effective knowledge transfer
Adapt training content and delivery methods to meet the specific needs of different audiences and skill levels
Maintain a thorough understanding of current and emerging digital technologies and software applications
Stay up-to-date on industry best practices and trends related to digital software training
Conduct needs assessments to identify training gaps and develop targeted training programs
Evaluate the effectiveness of training programs through feedback surveys, assessments, and performance metrics
Continuously improve training materials and delivery methods based on feedback and evaluation results
Maintain accurate records of training activities and participant attendance in Salesforce
Prepare reports on training outcomes and identify areas for improvement
Create clear and concise documentation for software applications and training procedures
Work closely with subject matter experts, IT teams, and other stakeholders to ensure training alignment with organizational goals
Contribute to the development of internal knowledge bases and online learning resources

Skills

Key technologies and capabilities for this role

Product TrainingClient EducationTraining Content DevelopmentKnowledge Base ManagementLearning HubCertification ProgramsDigital MediaInstructional DesignScaled TrainingMedia Insights

Questions & Answers

Common questions about this position

What is the salary for the Client Learning Manager position?

This information is not specified in the job description.

Is this a remote position or what is the location requirement?

This information is not specified in the job description.

What skills are required for the Client Learning Manager role?

Key skills include designing and developing training materials, conducting virtual training sessions, expertise in digital technologies and media business, and conducting needs assessments with program evaluation.

What is the company culture like at Nielsen?

Nielsen features a dynamic team committed to excellence, perseverance, and making an impact together, with a passion for powering a better media future and championing employee success.

What makes a strong candidate for this Client Learning Manager role?

Strong candidates will have expertise as a subject matter expert in Nielsen's Digital and Outcomes products, skills in creating and delivering scaled virtual training, and deep knowledge of the digital media landscape.

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Competition from digital-native analytics firms threatens Nielsen's market share.

Privacy regulations may impact Nielsen's data collection capabilities.

Private equity acquisition could lead to strategic shifts misaligned with client needs.

Differentiation

Nielsen offers comprehensive cross-platform measurement solutions, including mobile media markets.

The Diverse Media Equity program elevates diverse-owned media companies' visibility.

Nielsen Impact Score evaluates marketing value of university athletic programs.

Upsides

Acquisition of Telephia enhances Nielsen's mobile media measurement capabilities.

Partnerships with P&G and NMSDC support diverse media representation.

Collaboration with TikTok improves digital audience measurement services.

Land your dream remote job 3x faster with AI

Try Jobo Free