Client Integration Specialist at Expedia

Copenhagen, Denmark

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Technology, Data AnalyticsIndustries

Requirements

Experience with web services (REST/JSON, SOAP/XML, etc.)
Knowledge of databases and proficiency in SQL
Comfort with navigating data structures and understanding API specifications
Ability to explain technical concepts clearly and simply to both internal and external stakeholders
A diplomatic, service-minded approach
Fluency in Danish and English—both written and spoken
Technical background
Willingness to learn, collaborate, and grow

Responsibilities

Provide technical support for our integrated solutions
Advise and assist customers with product integration
Support the Sales team with technical insights
Follow up on integration projects to ensure smooth completion
Participate in customer meetings—online and, when needed, on-site
Ensure a seamless onboarding experience for clients
Improve internal processes and documentation
Contribute to product development initiatives, such as Proof of Concept (PoC) projects
Support and resolve incoming customer requests, ranging from minor issues to more complex challenges that require in-depth troubleshooting, database analysis, or user acceptance testing
Verify application changes or new builds before they go live

Skills

Web Services

Integration

Troubleshooting

Database Analysis

Customer Support

Problem-Solving

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Paid Time Off

Travel Discounts

Healthcare Flexible Spending Accounts

Employee Assistance Program

Wellness & Travel Reimbursement

Workplace Accomodations

Medical, Dental, & Vision Insurance

Matching Gifts

New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.

CFO transition may lead to strategic shifts impacting financial management and investor confidence.

Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.

The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.

Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.

The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.

Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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