Sr. Service Analyst I
Pacific LifeSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Human Resources, Benefits AdministrationIndustries
Requirements
Candidates should possess advanced proficiency in MS Excel, working knowledge of MS Office products, extensive experience with databases, and data interpretation and data manipulation skills. They should also demonstrate strong problem-solving skills, effective communication skills, and experience in benefits administration system technology, payroll, or HRIS software. A Bachelor’s degree from a four-year college or university, or equivalent relevant work experience, is required.
Responsibilities
The Client Analyst II will provide ongoing service delivery to support client requirements and needs, serve as first-level system support for each assigned client, perform ongoing audits and file reviews ensuring data and results accuracy, manage daily/weekly/annual incoming and outgoing file processing, execute research and analysis to resolve participant cases, execute client-specific reporting, support ACA processing, perform testing to support bswift system releases, review release documentation, execute processes as outlined in the Admin Guide, perform system configuration and testing to meet client requirements for projects and annual enrollment, provide timely responses to client inquiries, and handle billing tasks including generating invoices, posting payments, and reconciling receivables.
Skills
Benefits Administration
Client Support
System Support
Data Auditing
File Processing
Reporting
ACA Processing
System Testing
Configuration
Process Documentation
bswift
Streamlines employee benefits and HR administration
About bswift
bswift simplifies the management of employee benefits and HR payroll for employers in the United States. They offer services like benefits enrollment and management, helping businesses of all sizes maximize the value of their benefits offerings. What makes bswift different is their focus on client engagement and thought leadership, providing resources and hosting virtual events to assist clients. Their goal is to be a trusted partner in the HR and benefits administration market, ensuring smooth and effective management of employee benefits.
Chicago, IllinoisHeadquarters
1996Year Founded
$49.6MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees