Principal Client Advisor (U.S. - Central or East Coast)
Karat- Full Time
- Senior (5 to 8 years)
Candidates should possess a high school diploma or equivalent, along with a demonstrated passion for fashion, sustainability, and creating exceptional customer experiences, and the ability to be energetic, highly organized, and hard-working.
The Sr. Store Experience Lead will welcome customers to Rebag, capturing leads and converting them through charismatic presentations of the product and superb follow-through, while also supporting and managing sales peers, building customer relationships, educating others about resale, and assisting leadership and training teams in developing the in-store experience. They will coordinate all aspects of the sellers’ final transaction, contribute ideas toward improving the Rebag’s sales and trade experience, demonstrate a mastery of all Rebag products and services, and proactively update the CRM system.
Luxury resale platform for designer items
Rebag operates in the luxury resale market, specializing in designer handbags, accessories, watches, and jewelry. The company provides a platform for buying, selling, and exchanging high-end luxury items, catering to fashion enthusiasts and collectors. Rebag's unique technology, Clair, allows users to receive instant resale values for over 15,000 styles by simply uploading an image of their item. This feature helps sellers make informed decisions about their luxury goods. Additionally, Rebag offers a trade-in program where customers can exchange items for Rebag Credit, promoting customer loyalty and repeat business. Unlike its competitors, Rebag stands out with its advanced technology and focus on authenticated luxury items, establishing itself as a reliable name in the luxury resale industry. The company's goal is to create a seamless and efficient experience for both buyers and sellers in the luxury market.