Associate Maintenance Advisor
Fleetio- Full Time
- Junior (1 to 2 years)
Candidates should possess at least 2 years of tire service experience, preferably in a retail tire and service environment, along with excellent verbal communication skills and a strong customer service orientation. Applicants must also meet Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy, and be proficient in computer skills including MS Office and online order management applications.
As a Tire Service Advisor, responsibilities include selling tires to customers on the service drive to exceed assigned sales goals, inspecting customers’ cars, diagnosing tire-related problems, recommending service, quoting prices, assuring necessary repairs are completed, maintaining strong customer relationships, overseeing customer satisfaction, completing monthly market analyses, assisting in store operations, and assisting dealership technicians. Additionally, the role involves maintaining inventory, opening and closing the store, and adhering to a drug-free work environment and random drug testing requirements.
Digital marketing solutions for car dealerships
Dealer Inspire offers technology solutions and digital marketing services tailored for car dealerships. Their platform includes tools like Virtual Walkaround for online vehicle exploration and Boss Mode for improved customer communication. By providing a subscription-based model and additional services like SEO and SEM, they help dealerships increase traffic and convert leads into sales. The goal is to enhance the automotive sales process and improve customer service, ultimately boosting profitability for their clients.