Client Account Manager - H&PS at Accenture

Canberra, Australian Capital Territory, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Public Services, Government, Professional ServicesIndustries

Requirements

Minimum of 8 years' experience working in or consulting to Public Service, with a strong understanding of the sector’s business strategy, technologies, processes, and policies
Proven track record in business development, with experience building and maintaining relationships with senior executives at client organisations
Exceptional communication and interpersonal skills, with the ability to manage teams and build strong client and team relationships
Strong analytical and problem-solving skills, with a demonstrated ability to develop and tailor solutions to client needs
Comprehensive industry and consulting experience, including strategy, solutioning, and/or implementation delivery
Solid commercial background, including proposal writing, pricing, and contracting

Responsibilities

Drive client engagement and foster strategic relationships, ensuring delivery of innovative solutions that address clients' unique needs
Lead complex, cross-functional engagements to drive client expansion and deliver solutions aligned with clients' business objectives
Take end-to-end accountability in defining and selling innovative solutions tailored to the challenges and opportunities within the Public Service Industry
Build and lead diverse teams to deliver innovative solutions in alignment with client goals and expectations
Address delivery challenges to meet contractual commitments, service level agreements, and maintain high client satisfaction standards
Utilise advanced skills in strategic planning and market analysis to identify growth opportunities and drive business outcomes
Originate opportunities in compliance with probity and procurement pathways; drive innovative constructs and solutioning to grow business
Manage sales, revenue, and profitability, managing account financials and key commercial processes
Foster ecosystem collaboration with technology vendors, service providers (including small and medium enterprises), and industry partners to encourage innovation and deliver public value
Take ownership and drive excellence across account strategy, sales proposals, and contracted delivery outcomes
Represent the Public Service Practice at industry events and forums, contributing to the development of thought leadership, brand, and reputation

Skills

Client Engagement

Strategic Relationship Management

Account Management

Business Development

Strategic Planning

Market Analysis

Team Leadership

Project Delivery

Public Sector Consulting

Solution Selling

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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