Chargeback Operations Intern (Colombia)

Colombia

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Not SpecifiedCompensation

InternshipExperience Level

Full TimeJob Type

UnknownVisa

Fintech, RetailIndustries

Requirements

Candidates must have a minimum GPA of 4.0 out of 5.0 and possess excellent problem-solving, analytical, business judgment, and communication skills. Experience in data analysis, comfort with making decisions in a fast-paced environment, attention to detail, multitasking ability, and the capacity to self-start with minimal supervision after training are also required.

Responsibilities

The Chargeback Operations Intern will analyze and respond to card and ACH disputes, investigate individual transactions using internal policies, and identify patterns or trends. Responsibilities include working cross-functionally with fraud and disputes teams, understanding systems and tools, collaborating to improve loss prevention mechanisms, learning about fraud prevention techniques, maintaining SLAs for case resolution, and handling escalations professionally.

Skills

Chargeback analysis

Dispute resolution

Fraud investigation

Risk assessment

ACH transactions

Credit card disputes

Debit card disputes

Customer support

Process improvement

Data analysis

Sezzle

Buy now, pay later payment solutions

About Sezzle

Sezzle operates in the buy now, pay later (BNPL) market, allowing consumers to purchase products and split the cost into four interest-free payments. This service is designed to help younger consumers manage their finances by providing flexible payment options. For merchants, Sezzle offers a payment solution that can increase sales and reduce cart abandonment rates. The company generates revenue primarily through fees charged to merchants for processing transactions, which are justified by the increased customer acquisition and sales that merchants experience. Sezzle is committed to creating a positive societal impact as a Public Benefits Corporation and a Certified B Corp. With 3.4 million active consumers and nearly 47,000 active merchants, Sezzle has reported significant growth, with $1.8 billion in underlying merchant sales in the past year. The goal of Sezzle is to empower the next generation financially while facilitating transactions between consumers and merchants.

Minneapolis, MinnesotaHeadquarters

2016Year Founded

$201MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Comprehensive Benefit Plans

Generous Parental & Family Leave

Competitive 401k Match

Paid Time Off & Volunteer Time Off

Ownership Through Equity

100% of Donations to Charity Matched

Work from Home Stipend

Highly Discounted Fitness Membership

Risks

Increased regulatory scrutiny on BNPL could impact Sezzle's operations and growth.

Edelson Lechtzin LLP's investigation may lead to legal challenges for Sezzle.

Staples' partnership with Klarna intensifies competition in the BNPL market.

Differentiation

Sezzle is a Certified B Corp, emphasizing social impact alongside business goals.

The company offers interest-free payment plans, appealing to younger, budget-conscious consumers.

Sezzle's platform reduces cart abandonment, benefiting merchants with increased sales.

Upsides

Sezzle's partnership with Bealls Inc. expands its reach across 650+ stores.

The BNPL market is growing, with over 20% of consumers using BNPL in 2022.

Fintech IPO Index's 64% return indicates a favorable investment climate for Sezzle.

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