Channel Business Development Manager

United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Software, Customer Experience (CX)Industries

Requirements

Candidates must possess over 5 years of experience in Channel Sales, Business Development, or a similar role, preferably within SaaS, UCaaS, CCaaS, or related technology sectors. A proven track record of building and scaling a channel ecosystem, strong abilities in recruiting, onboarding, and activating channel partners, and experience working with resellers, VARs, MSPs, and strategic alliances are essential. Proficiency in CRM tools like Salesforce and collaboration platforms such as Google Workspace is required, along with strong commercial acumen for negotiation and a self-starter attitude suitable for a high-growth environment.

Responsibilities

The Channel Business Development Manager will drive revenue growth through strategic partnerships by recruiting, onboarding, managing, and expanding relationships with various channel partners. This includes developing and executing territory/channel plans, aligning partner capabilities with 8x8's value proposition, and fostering a strong pipeline of partner opportunities. The role involves cross-functional collaboration with marketing, sales, sales engineering, partner success, and product teams to deliver maximum value. Responsibilities also include supporting partners through onboarding and enablement, evangelizing 8x8's solutions, representing the company at events, driving partner-led pipeline and revenue, monitoring KPIs, providing accurate forecasts, and reporting on partner performance using CRM and BI tools.

Skills

Channel Development

Business Development

Partner Management

Sales

Go-to-Market Strategy

Pipeline Acceleration

Partner Enablement

Recruiting

Onboarding

Relationship Management

Resellers

Managed Service Providers (MSPs)

Agents

Distributors

8x8

Cloud communications and collaboration platform

About 8x8

8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.

Campbell, CaliforniaHeadquarters

1987Year Founded

$253.1MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise Software, CybersecurityIndustries

1,001-5,000Employees