Channel Account Specialist

Position Overview

• Location Type: Onsite (Sydney or Melbourne)
• Job Type: Full-time
• Travel: 75%
• Company: RingCentral

RingCentral is a $2 Billion annual revenue company with significant growth in UCaaS, Contact Center, and AI-powered adjacencies. We are seeking an energetic and motivated Channel Account Manager to join our Australian Service Provider team. This role is ideal for a go-getter who thrives in a fast-paced, cutting-edge, technology-driven environment. You will be responsible for managing relationships with strategic partners across Australia, helping them build pipelines, win customers, and drive market share.

Requirements

• Previous field sales and channel enablement experience.
• Understanding of communications services and how to sell them in the Australian market (UCaaS/CCaaS).
• Understanding on how to engage with Carrier service providers.
• Aptitude to learn technology, especially cloud-based Unified Communications / Contact Centre Team and emerging AI technologies.

Responsibilities

• Learn RingCentral's sales methodologies and service capabilities to lead sales conversations and guide partners.
• Become an expert on the competition, market knowledge, and industry data to demonstrate thought leadership to Service Providers.
• Understand Service Providers' business, processes, and governance, ensuring compliance with all required supplier policies.
• Develop and expand seller relationships within Service Providers to effectively sell RingCentral services.
• Create programs and initiatives to drive awareness of RingCentral solutions within your territory.
• Create and implement plans to help Service Providers generate leads and qualified pipeline opportunities.
• Train Service Providers on product, process, and solutions according to best practices.
• Co-sell and conduct key deal reviews for UCaaS Deals.
• Assist Service Providers with quotes and proposals.
• Coordinate training, marketing, and overall enablement programs with Service Providers.
• Represent RingCentral at sales events alongside partners.
• Travel across Australia to engage with sales teams weekly.

What RingCentral Offers

• Healthcare
• Group life insurance
• Group salary
• Pension and pension match
• Paid time off and paid sick leave
• Paid holidays
• Maternity, Paternity leave (partially mentioned)

Company Information

RingCentral is a leader in the communications industry, investing over $250 million annually in AI-enabled technology and platforms. We are shaping the future of communications across Australia with our proprietary AI solution, RingSense AI.