CDD Manager at Crypto.com

Sofia, Sofia City Province, Bulgaria

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cryptocurrency, FinTechIndustries

Requirements

Minimum 5 years’ experience in AML, CDD, or related compliance functions within financial services, fintech, or VASPs
Proven expertise in onboarding, risk assessments, sanctions/PEP/adverse media screening, escalation handling, and regulatory reporting
Strong communication and stakeholder management skills; ability to translate complex compliance requirements into clear business terms
Experience collaborating with operations, product, and technology teams to implement compliance requirements
In-depth knowledge of global AML/CFT regulations (FATF, EU AMLDs, FinCEN, FCA, MAS, etc.)
Familiarity with leading screening and blockchain analytics tools (e.g., World-Check, Dow Jones, Refinitiv, LexisNexis, Chainalysis, Elliptic)
Strong analytical mindset with attention to detail, while maintaining a pragmatic, risk-based approach
Previous team leadership experience preferred

Responsibilities

Manage end-to-end onboarding, periodic reviews, and trigger event reviews for retail clients
Supervise the application of risk ratings
Oversee sanctions, PEP, adverse media, and law enforcement screening processes on an ongoing basis
Act as the bridge between Compliance, Operations, and Product teams, ensuring that due diligence requirements are clearly understood and effectively integrated into business processes
Provide expert input into product development and operational workflows to maintain compliance without creating unnecessary customer friction
Communicate regulatory requirements and risk findings in a clear, business-oriented manner to non-compliance stakeholders
As subject matter expert, be part of internal and external audits
Serve as escalation point for complex or high-risk cases, ensuring timely decision-making
Review and prepare unusual activity escalations
Ensure audit-ready documentation of all risk decisions and case outcomes
Lead, mentor, and train CDD analysts to maintain high-quality reviews and investigations
Foster a culture of effective communication, accountability, and continuous learning within the team
Promote consistent application of policies and support the professional growth of team members
Work with system vendors and internal technology teams to optimize screening, monitoring, and case management tools
Stay up to date on regulatory changes and emerging industry practices to strengthen the firm’s compliance posture

Skills

CDD

AML

Sanctions Screening

PEP Screening

Adverse Media Screening

Risk Ratings

Regulatory Compliance

Audit Preparation

Team Leadership

Cross-Functional Collaboration

Crypto.com

Cryptocurrency trading and financial services platform

About Crypto.com

Crypto.com provides a platform for trading and managing cryptocurrencies, catering to over 100 million customers worldwide. Users can buy, sell, and store various cryptocurrencies while benefiting from services like transaction processing and card issuance. The platform generates revenue primarily through transaction fees and premium services, ensuring a secure and user-friendly experience. What sets Crypto.com apart from its competitors is its strong focus on regulatory compliance, security, and privacy certifications, which builds trust among users. The company's goal is to accelerate cryptocurrency adoption, aiming to have 'Cryptocurrency in Every Wallet™' and to support builders and entrepreneurs in creating a more equitable digital ecosystem.

Central and Western District, Hong KongHeadquarters

2016Year Founded

$24.3MTotal Funding

SERIES_ACompany Stage

Fintech, Crypto & Web3Industries

5,001-10,000Employees