[Remote] Customer Due Diligence at Column

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Banking, Financial ServicesIndustries

Requirements

Bachelor's degree in finance, business, or a related field; professional certification (e.g., CAMS) is preferred
7+ years of prior experience in Financial Crimes Compliance, experience at a financial institution is required
Understanding of KYC, CIP, CDD, EDD, and AML components (inferred from role responsibilities and context)

Responsibilities

Further enhance the Bank’s Customer Identification and Verification processes and controls for retail and commercial banking customers, including fintech relationships
In coordination with FCC and other first and second-line stakeholders, review and address any manual reviews generated by onboarding tools
Further enhance business and FCC-led due diligence processes and controls for retail and commercial banking customers, including fintech relationships
Execute the collection, review, and assessment of due diligence consistent with the Bank’s standards and customer risk ranking methodology
Perform onboarding Enhanced Due Diligence (“EDD”) collection for applicable customers including the completion of Onboarding High Risk EDD Reviews and ongoing Periodic Reviews
Collaborate with other departments, including business units, Compliance, Legal, and Third Party Risk Management, to integrate Due Diligence and Enhanced Due Diligence efforts into the overall compliance framework
Communicate effectively with external law enforcement agencies, regulators, and other relevant entities as needed
Work collaboratively with the Bank's BSA Officer, AML Operations, Due Diligence Advisory colleagues, and Chief Compliance Officer on improving overall KYC program execution
Stay up-to-date with evolving AML laws, regulations, and industry best practices
Identify opportunities for process improvement and implement enhancements to the KYC program
Assist the BSA Officer with KRI/KPI reporting related to Due Diligence and Enhanced Due Diligence operations
Develop and communicate ongoing customer risk information to internal and external stakeholders
Highlight key trends, risks, issues, and opportunities for enhancements for the KYC program
Own onboarding and periodic reviews for the Bank's high-risk customers
Enhance Column's KYC program, procedures, and controls to remain best-in-class
Work closely with Compliance stakeholders in performing the AML components of due diligence for the Bank's fintech partnerships

Skills

Key technologies and capabilities for this role

KYCCIPCDDEDDAMLCustomer OnboardingDue DiligenceCompliance ControlsCustomer VerificationFintech Partnerships

Questions & Answers

Common questions about this position

Is this Customer Due Diligence role remote?

The role is open to remote applicants, though an in-person presence in the Bank’s Presidio-based office is strongly preferred with the expectation of periodic travel.

What are the main responsibilities in this Customer Due Diligence role?

The role involves executing Column's KYC program including CIP, CDD, and EDD, owning onboarding and periodic reviews for high-risk customers, enhancing KYC processes, and collaborating with Compliance on AML due diligence for fintech partnerships.

What skills are needed for the Customer Due Diligence position?

Key skills include expertise in Customer Identification and Verification, Customer Due Diligence/Enhanced Due Diligence processes, and strong collaboration and communication abilities with departments like Compliance, Legal, and external agencies.

What is the reporting structure for this role?

This role will report into the Bank's first line.

What makes a strong candidate for the Customer Due Diligence role?

Strong candidates will have experience enhancing KYC/CIP/CDD/EDD processes, handling high-risk customer onboarding and reviews, and collaborating across Compliance, Legal, and business units in a banking or fintech environment.

Column

API for managing financial transactions

About Column

Column offers an API that enables businesses to manage financial transactions such as ACH transfers, wire transfers, book transfers, and check issuance. The API allows companies to integrate these financial services directly into their systems, making transaction processing more efficient. Column differentiates itself from competitors by focusing on a transaction-based revenue model, charging fees based on the type and volume of transactions processed, which provides a clear and predictable pricing structure for clients. The goal of Column is to streamline financial operations for businesses, ensuring they can handle transactions seamlessly while generating consistent revenue through its service fees.

San Francisco, CaliforniaHeadquarters

2021Year Founded

VENTURE_UNKNOWNCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Parental Leave

Commuter Benefits

401(k) Retirement Plan

Risks

Brex's no-fee digital banking products could undercut Column's pricing model.

Brex's advanced security features may attract customers away from Column.

Dependency on Brex partnership poses risks if Brex's strategy changes.

Differentiation

Column offers a comprehensive API for seamless financial transaction processing.

The company provides a unique pricing model with transaction-based fees and monthly minimums.

Column's leadership team has extensive experience in both financial and tech sectors.

Upsides

Embedded finance trend expands Column's market reach and integration opportunities.

Banking-as-a-Service platforms align with Column's API-driven model, enhancing service offerings.

Growing demand for real-time payment processing boosts Column's competitive edge.

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