Category Manager at Moonpig

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Gifting, Experiences, Retail, E-commerceIndustries

Requirements

Proven background in category management, buying, or commercial partnerships
Strong commercial mindset and experience delivering growth strategies
Skilled in negotiation and relationship management
Data-savvy with the ability to turn insight into action
Creative, curious, and passionate about discovering what’s next
A true team player who brings energy, resilience, and adaptability
Confident working at pace in an innovative, evolving environment

Responsibilities

Own and define the commercial strategy for your categories
Set clear targets for sales, margin, range, and partner growth
Spot opportunities using trends, data, and customer insight
Develop a competitive and inspiring product range
Launch new products and test formats, price points, and experiences
Build and grow relationships with both established and emerging partners
Negotiate pricing, commission, and exclusivity deals
Lead seasonal trading and campaign planning across key gifting moments
Use insight to optimise performance and drive conversion
Coach and support direct reports, and deputise for the Head of Partnerships (Buying) as needed

Skills

Key technologies and capabilities for this role

Category ManagementCommercial StrategySales GrowthMargin ManagementData AnalysisCustomer InsightsTrend AnalysisPartner RelationshipsTradingRange Planning

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position is hybrid, requiring 2 days a week in the London office.

What is the salary for the Category Manager position?

The job offers a competitive salary plus benefits.

What skills and experience are required for this role?

Candidates need a proven background in category management, buying, or commercial partnerships, a strong commercial mindset for delivering growth strategies, skills in negotiation and relationship management, data-savvy abilities to turn insights into action, and qualities like creativity, curiosity, team play, energy, resilience, and adaptability.

What is the company culture like at Buyagift and Red Letter Days?

The company emphasizes people at the heart of everything, strong values, bold ideas, shared passion for making a difference, and a dynamic, fast-paced, innovative environment.

What makes a strong candidate for this Category Manager role?

A strong candidate has proven category management or buying experience, can hit the ground running with a commercial mindset for growth, excels in negotiation and data-driven insights, and brings creativity, team energy, and adaptability to thrive in a fast-paced environment; availability to start as soon as possible is ideal.

Moonpig

eCommerce platform for personalized cards and gifts

About Moonpig

Moonpig operates an eCommerce platform that focuses on personalized greetings cards, gifts, and flowers. Customers can create customized products for various occasions like birthdays, anniversaries, and new arrivals. The platform uses technology to ensure a smooth shopping experience, processing over 50 million orders each year. Unlike many competitors, Moonpig emphasizes customer satisfaction and timely delivery, which helps build loyalty among its users. The company's goal is to provide a convenient and enjoyable way for people to celebrate special moments with personalized items.

London, United KingdomHeadquarters

2000Year Founded

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

201-500Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Risks

Competition from free digital communication platforms may reduce demand for traditional cards.

Eco-conscious consumerism challenges Moonpig to offer more sustainable product options.

Economic uncertainty in key markets may reduce spending on non-essential personalized items.

Differentiation

Moonpig offers personalized greeting cards with customizable captions, unlike traditional cards.

The company integrates AI tools like AI handwriting for enhanced personalization.

Moonpig operates in multiple countries, including the UK, US, Australia, and the Netherlands.

Upsides

Increased demand for personalized digital experiences boosts Moonpig's growth potential.

AI integration enhances customer engagement and aligns with consumer interest in personalization.

Expansion of digital payment solutions facilitates smoother transactions and higher conversion rates.

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