Retail Success Manager
SalsifySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, WholesaleIndustries
Requirements
- Must be available Thursday, Friday, Saturday 1-9pm
- Exhibits clear understanding of all BJ’s Membership options, including the importance of renewals, upgrading to BJ’s Loyalty programs
- Carry out job functions and responsibilities as assigned
- Support the application of club policies, procedures, and compliance
- Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate
- Ensure a safe and positive environment for members and each other
- Embrace inclusion and diversity, by working together with collaboration and respect
- Work as a team to achieve goals
- Move with speed and agility in everything done
- Innovate and adapt
- Maintain a friendly and positive attitude
- Understand how to access and read production and/or financial performance reporting for the department
Responsibilities
- Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading and offering several types of membership products, scanning merchandise, and accepting various forms of payments
- Provides excellent member service in an efficient and productive manner
- Maintains the overall cleanliness of the front-line department
- Offer all appropriate membership products such as membership renewal, EASY renewal option, BJ’s Loyalty programs and Rewards redemption
- Provides a high level of customer service to Members
- Checks Members out in a timely and efficient manner
- Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members
- Deliver service excellence through all points of contact
- Resolve and deescalate to address every member concern
- Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
- Work as a team to deliver GOLD club standards daily
- Work with commitment and pride to deliver GOLD - Grand opening look daily
- All items stocked and promotional plans executed
- Maintain visible accurate signage
- Clean and organized, inside and out
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits are offered to part-time cashiers at BJ's Wholesale Club?
Benefits include weekly pay, free BJ’s memberships for you and a household member, generous paid time off, flexible health benefits with medical, dental, vision, HSA and FSA options, 401(k) with company match, and an employee stock purchase plan at a 15% discount. Eligibility requirements vary by position.
Is this cashier position remote or does it require on-site work?
This is a part-time on-site position at BJ's Wholesale Club, with required availability Thursday, Friday, and Saturday from 1-9pm.
What skills or qualities are needed for the cashier role?
Key skills include processing purchases courteously, providing excellent member service efficiently, maintaining front-line cleanliness, acting with honesty and integrity, and embracing teamwork, inclusion, diversity, speed, and agility.
What is the company culture like at BJ's Wholesale Club?
The culture emphasizes a world-class team built on purpose and opportunity, flawless execution, accountability, honesty, integrity, member-first mindset, inclusion, diversity, collaboration, speed, agility, innovation, and delivering GOLD Member Standards through Greet, Anticipate, Appreciate.
What makes a strong candidate for this part-time cashier job?
Strong candidates demonstrate excellent customer service, efficiency, a positive friendly attitude, availability for Thursday-Friday-Saturday 1-9pm shifts, and alignment with values like teamwork, integrity, speed, and commitment to member standards.
BJ's Wholesale Club
About BJ's Wholesale Club
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
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