Cashier Part Time at BJ's Wholesale Club

Lexington Park, Maryland, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Clear understanding of all BJ’s Membership options, including the importance of renewals and upgrading to BJ’s Loyalty programs
Ability to provide a high level of customer service to Members
Ability to check Members out in a timely and efficient manner
Ability to scan all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals
Ability to fill shopping carts when necessary and assist Members
Maintain a friendly and positive attitude
Commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
Support club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, and escalate concerns as appropriate
Ensure a safe and positive environment
Embrace inclusion and diversity through collaboration and respect
Work as a team to achieve goals and deliver GOLD club standards daily (Grand opening look, all items stocked, promotional plans executed, visible accurate signage, clean and organized)
Understand how to access and read production and/or financial performance reporting for the department

Responsibilities

Process Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading, and offering several types of membership products
Scan merchandise and accept various forms of payments
Provide excellent member service in an efficient and productive manner
Maintain the overall cleanliness of the front-line department
Offer all appropriate membership products such as membership renewal, EASY renewal option, BJ’s Loyalty programs, and Rewards redemption
Deliver service excellence through all points of contact
Resolve and deescalate member concerns
Carry out job functions and responsibilities as assigned

Skills

Key technologies and capabilities for this role

CashieringCustomer ServicePayment ProcessingMembership ManagementMerchandise ScanningPoint of Sale

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What benefits are offered to team members?

Benefits include weekly pay, free BJ’s memberships, generous paid time off, flexible health benefits, 401(k) with company match, and employee stock purchase plan. Eligibility requirements vary by position.

What are the main responsibilities of the cashier role?

The role involves processing member purchases courteously, verifying and offering memberships, scanning merchandise, accepting payments, providing excellent service, and maintaining front-line cleanliness.

What is the company culture like at BJ’s Wholesale Club?

The culture emphasizes teamwork, purpose, accountability, honesty, inclusion, diversity, speed, agility, innovation, and delivering GOLD member standards with a friendly attitude.

What makes a strong candidate for this cashier position?

A strong candidate demonstrates a friendly attitude, excellent member service skills, ability to work as a team, honesty, integrity, and commitment to club policies and GOLD standards.