Cashier Part Time at BJ's Wholesale Club

Massena, New York, United States

BJ's Wholesale Club Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, WholesaleIndustries

Requirements

  • Clear understanding of all BJ’s Membership options, including the importance of renewals and upgrading to BJ’s Loyalty programs
  • Ability to provide a high level of customer service to Members
  • Ability to check Members out in a timely and efficient manner
  • Proficiency in scanning all club merchandise through a point-of-sale system to ensure accurate inventory counts and purchase totals
  • Capability to fill shopping carts when necessary and assist Members
  • Commitment to maintaining a friendly and positive attitude
  • Ability to work as a team to achieve goals and deliver GOLD club standards
  • Understanding of how to access and read production and/or financial performance reporting for the department

Responsibilities

  • Process Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading, and offering several types of membership products
  • Scan merchandise and accept various forms of payments
  • Provide excellent member service in an efficient and productive manner
  • Maintain the overall cleanliness of the front-line department
  • Offer all appropriate membership products such as membership renewal, EASY renewal option, BJ’s Loyalty programs, and Rewards redemption
  • Carry out job functions and responsibilities as assigned
  • Support the application of club policies, procedures, and compliance
  • Act with honesty and integrity, lead with the member in mind, address concerns, and escalate as appropriate
  • Ensure a safe and positive environment for members and team members
  • Embrace inclusion and diversity through collaboration and respect
  • Deliver service excellence through all points of contact, resolve and deescalate member concerns
  • Commit daily to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
  • Work as a team to deliver GOLD club standards daily, including Grand opening look, stocking items, executing promotional plans, maintaining visible accurate signage, and keeping clean and organized

Skills

Key technologies and capabilities for this role

Customer ServiceCash HandlingMembership ProcessingPoint of SaleRetail Operations

Questions & Answers

Common questions about this position

What benefits are offered for this part-time cashier position?

Benefits include weekly pay, free BJ’s memberships for you and a household member, generous paid time off, flexible health benefits with medical, dental, vision options, 401(k) with company match, and an employee stock purchase plan at a 15% discount. Eligibility requirements vary by position.

Is this cashier position remote or on-site?

This information is not specified in the job description.

What skills are needed for the part-time cashier role?

Key responsibilities include processing member purchases courteously, verifying and offering memberships, scanning merchandise, accepting payments, providing excellent service efficiently, and maintaining front-line cleanliness. Strong customer service, honesty, integrity, and a friendly attitude are essential.

What is the company culture like at BJ’s Wholesale Club?

The culture emphasizes teamwork, purpose, opportunity, flawless execution, accountability, honesty, integrity, inclusion, diversity, collaboration, speed, agility, innovation, and delivering GOLD member standards with a friendly, positive attitude.

What makes a strong candidate for this cashier job?

A strong candidate demonstrates excellent customer service, efficiency, a friendly attitude, ability to work as a team, commitment to club policies and GOLD standards, and a focus on member satisfaction while maintaining cleanliness.

BJ's Wholesale Club

About BJ's Wholesale Club

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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