Cashier Full Time at BJ's Wholesale Club

Portsmouth, New Hampshire, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Clear understanding of all BJ’s Membership options, including the importance of renewals and upgrading to BJ’s Loyalty programs
Ability to provide a high level of customer service to Members
Ability to check Members out in a timely and efficient manner
Ability to scan all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals
Ability to fill shopping carts when necessary and assist Members
Maintain a friendly and positive attitude
Act with honesty and integrity
Embrace inclusion and diversity, working with collaboration and respect
Move with speed and agility
Understand how to access and read production and/or financial performance reporting for the department

Responsibilities

Process Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading, and offering several types of membership products
Scan merchandise and accept various forms of payments
Provide excellent member service in an efficient and productive manner
Maintain the overall cleanliness of the front-line department
Offer all appropriate membership products such as membership renewal, EASY renewal option, BJ’s Loyalty programs, and Rewards redemption
Carry out job functions and responsibilities as assigned
Support the application of club policies, procedures, and compliance
Lead with the member in mind to address all concerns and escalate any concerns as appropriate
Ensure a safe and positive environment for members and team members
Deliver service excellence through all points of contact, resolve and deescalate member concerns
Commit to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
Work as a team to deliver GOLD club standards daily, including Grand opening look, all items stocked, promotional plans executed, visible accurate signage, clean and organized inside and out

Skills

Key technologies and capabilities for this role

Customer ServiceCash HandlingMembership ProcessingPoint of SaleRetail Operations

Questions & Answers

Common questions about this position

What benefits are offered to full-time Cashiers at BJ's Wholesale Club?

Benefits include weekly pay, free BJ’s memberships for you and a household member, generous paid time off for vacation, personal, sick days, holidays, bereavement, and jury duty, flexible health benefits with medical, dental, vision, HSA, and FSA options, 401(k) with company match, and an employee stock purchase plan at a 15% discount.

Is this Cashier position remote or on-site?

This information is not specified in the job description.

What skills are needed for the Cashier role at BJ's?

Key skills include processing member purchases courteously, providing excellent member service efficiently, maintaining front-line cleanliness, acting with honesty and integrity, and embracing inclusion, diversity, collaboration, and a friendly positive attitude.

What is the company culture like at BJ's Wholesale Club?

The culture emphasizes teamwork, purpose, opportunity, flawless execution, accountability, honesty, integrity, inclusion, diversity, collaboration, respect, speed, agility, innovation, and delivering GOLD Member Standards with a focus on member service excellence.

What makes a strong candidate for the Cashier position?

Strong candidates carry out assigned functions, support club policies and compliance, lead with the member in mind, resolve concerns, ensure a safe positive environment, and commit to team collaboration and GOLD standards.