Cashier Full Time at BJ's Wholesale Club

Hixson, Tennessee, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Clear understanding of all BJ’s Membership options, including the importance of renewals, upgrading to BJ’s Loyalty programs
Ability to offer appropriate membership products such as membership renewal, EASY renewal option, BJ’s Loyalty programs, and Rewards redemption
Ability to provide a high level of customer service to Members
Ability to check Members out in a timely and efficient manner
Ability to scan all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals
Ability to fill shopping carts when necessary and assist Members
Maintain a friendly and positive attitude
Act with honesty and integrity, lead with the member in mind, address concerns, and escalate as appropriate
Ensure a safe and positive environment for members and team members
Embrace inclusion and diversity, work collaboratively and respectfully as a team
Move with speed and agility, innovate, and adapt
Commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
Knowledge of club standards: maintain Grand opening look daily, stock items, execute promotional plans, visible accurate signage, clean and organized
Understand how to access and read production and/or financial performance reporting for the department

Process Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading, and offering several types of membership products
Scan merchandise and accept various forms of payments
Provide excellent member service in an efficient and productive manner
Maintain the overall cleanliness of the front-line department
Carry out job functions and responsibilities as assigned
Support the application of club policies, procedures, and compliance
Strive for flawless execution and hold yourself accountable
Deliver service excellence through all points of contact
Resolve and deescalate member concerns
Work as a team to deliver GOLD club standards daily
See the connection between consistent execution and positive business impact