Cash Allocation Manager LA at Hewlett Packard Enterprise

Guadalajara, Jalisco, Mexico

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies
Experience managing exempt individual contributors and/or supervisors
Accountability for results of a major program in terms of cost, direction, and people management
Ability to provide guidance on process improvements and recommend changes in alignment with business tactics and strategy
Capability to plan, manage, and monitor operational/tactical activities of staff, including those involving strategic issues
Experience recruiting and supporting development of direct staff members
Typically reports to MG2 or Director level
Manages and controls activities within a single country or sub-region as part of a larger geographical region
Manages at least 4 employees, typically between 8 and 15 direct reports

Responsibilities

Lead delivery of all high value and in-scope contracted services across service delivery towers, ensuring performance goals and cost commitments are met
Work with business partners and vendors to develop, implement, and lead a customer-centric Account Service Team (AST) operational model driving best-in-class TCE and Quality
Promote Customer Satisfaction through efficient, effective delivery of services, proactively managing issues, driving transformation optimization, and managing scope, resources, cost, and coordination
Understand the client at local, country, region, and WW levels to analyze delivery requirements, contribute to client’s strategic business plan, and create incremental revenue opportunities
Own the cost expense within the account and actively seek opportunities to drive down the cost of delivery
Manage overall delivery commitments as the single point of delivery accountability, meeting delivery targets, service excellence, and operating within the POR financial model
Serve as the principal contact for all service operational and tactical issues for the client and company delivery organizations
Develop and nurture excellent client relationships at the executive level, support the Client Manager in establishing the customer as a Reference Account, and support growth opportunities
Develop and nurture senior management or executive-level relationships with the customer
Own customer operational relationship, developing and nurturing it to excellent customer satisfaction
Develop strategies and processes with the customer in areas such as performance metrics and measures, escalation changes

Skills

Key technologies and capabilities for this role

Account ManagementService DeliveryClient Relationship ManagementVendor ManagementCost ManagementTeam LeadershipContract ManagementPerformance ManagementCustomer SatisfactionTransformation OptimizationStrategic Planning

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This role has been designed as ‘Onsite’ with an expectation that you will primarily work from an HPE office.

What is the salary range for this position?

This information is not specified in the job description.

What skills or experience are required for the Cash Allocation Manager role?

The role requires advanced subject matter knowledge to manage staff in solving complex business/technical issues, leadership skills to develop and lead a customer-centric Account Service Team, and accountability for results in terms of cost, direction, and people management.

What is the company culture like at Hewlett Packard Enterprise?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What makes a strong candidate for this Account Delivery Manager position?

Strong candidates will have leadership experience in managing service delivery teams, technical knowledge to solve complex issues, and skills in driving cost optimization, customer satisfaction, and executive-level client relationships.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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