Carnival Corporation UPDIIn-09-AMS - 0225816 at DXC Technology

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information TechnologyIndustries

Requirements

B.Tech/B.E. in Any Specialization, MCA in Any Specialization, M.Tech in Any Specialization, or Any Bachelor’s degree
Experience of working on 1E Tachyon
Experience of working on other 1E tools such as Nomad/Shopping/Nightwatchman etc
Working knowledge of Desktop Management related technologies and processes, including Microsoft SCCM, Active Directory, networking, monitoring, patching, group policy, image development, and advanced desktop troubleshooting
Experience in Nexthink, SysTrack
Thorough knowledge of SQL/SQLite/PowerShell/RESTful services/Web Services/WMI/Regular Expressions (RegEx)/Windows Operating System
Understanding of JSON, XML formats
Experience of consuming API
Understanding of Windows server and client administration
Good understanding of Group Policy, DNS and DHCP administration
Experienced in enterprise endpoint management solution including modern management with Microsoft Intune/SCCM/VMWare WorkspaceOne
Nice to have: Problem-solving attitude, Collaborative team spirit, Good communication skills with the ability to represent in global

Responsibilities

Running and maintaining 1E Tachyon Platform Backend Infrastructure (On Prem /SaaS)
Responsible for improving Digital Employee experience (DEX)
Communicate findings and recommendations clearly to internal stakeholders and clients
Support project planning, scoping, and execution with a focus on quality and efficiency
Developing custom instructions for workplace experience and Selfheal capabilities for devices
Guaranteed state rule creation and deployment
Device Stability and Experience monitoring and troubleshooting
Tachyon agent and Server Health monitoring
ITSM connect with Tachyon
Desktop management integration (OS Patching, Software Delivery)
Inventory Management for endpoints
Collaborate with other collaborators to build, test, and release automation and selfheal capabilities
Work with 1E Vendor for any raised issues related to 1E Solutions and Platform
Train support staff and help with technical issues as necessary
Work with client organizations to identify and address business needs
Design and execute SQL queries, dashboards, and reports using BI tools (e.g., Power BI, Tableau)
Leverage telemetry data to perform in-depth analysis of system performance, user behavior, and usage patterns to identify actionable insights and optimization opportunities
Ensure accurate and consistent reporting, adhering to data governance standards and aligning with internal and customer expectations
Create visually compelling and outcome-oriented PowerPoint presentations to effectively communicate insights, recommendations, and project progress to internal stakeholders and clients
Analyze incident volume trends, knowledge base (KB) articles, and support operations data to uncover automation and process improvement opportunities
Collaborate with cross-functional teams to drive outcomes, ensuring timely delivery and adherence to project governance frameworks
Develop analytical frameworks and models to support strategic decision-making and continuous improvement initiatives
Maintain a high standard of data quality, integrity, and security across all analytics outputs and dashboards
Mentor and guide junior analysts and contribute to best practices
Leading cross-functional initiatives, coordinating with business and technical stakeholders to ensure timely, outcome-driven delivery of analytical insights
Own end-to-end delivery of analysis projects, from requirement gathering to final presentation, driving clarity and measurable impact
Setting best practices, guiding the analytics team in prioritizing tasks, and fostering a culture of continuous improvement and proactive problem-solving
Monitoring, validating, and analyzing outputs from various Tachyon modules, ensuring they align with expected behaviors and deliver measurable value to customers

Skills

Key technologies and capabilities for this role

1E TachyonSQLPower BITableauITSMOS PatchingSoftware DeliveryInventory ManagementDevice MonitoringSelf-HealTelemetry AnalysisPowerPoint

Questions & Answers

Common questions about this position

What is the salary for this position?

This information is not specified in the job description.

Is this a remote position or what is the location requirement?

This information is not specified in the job description.

What are the required skills and qualifications for this role?

Candidates should have B.Tech/B.E. in Any Specialization, MCA in Any Specialization, or M.Tech. The role involves skills in running 1E Tachyon Platform, SQL queries, BI tools like Power BI and Tableau, data analysis, and creating dashboards and reports.

What is the company culture or team environment like?

The role emphasizes collaboration with cross-functional teams, mentoring junior analysts, setting best practices, and fostering a culture of continuous improvement and proactive problem-solving.

What makes a strong candidate for this position?

Strong candidates will have the specified educational qualifications and experience with 1E Tachyon Platform, data analysis using SQL and BI tools, stakeholder communication, and leading cross-functional initiatives with a focus on quality, efficiency, and continuous improvement.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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