Color

Care Team Operations Technical Specialist

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-Time
  • Salary: Not specified

Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys. Apply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge - we want you to apply!

Position: Care Team Operations Technical Specialist

This role focuses on supporting efforts to improve efficiency across the core operational services of Color’s Virtual Cancer Clinic. You will be part of the analytical and workflow automation horsepower that enables our Virtual Cancer Clinic to deliver an unmatched patient experience, and deliver great outcomes for patients and populations. You will do that by supporting and improving systems and workflows that power our care team operations, by enabling our care team members to practice at the top of their licenses, maximizing their time spent on patient work, and by continuously unlocking efficiency in our operations. You will support the design and implementation of key workflows, using a variety of tools and platforms, to enable Color’s operations to scale sustainably. You will be working closely with other care operations team members, and cross-functionally with our Product, Engineering, Data, and Care teams to solve priority needs in an efficient manner.

Responsibilities

  • Identify inefficiencies across our care team operations, systems, and platforms and partner with the larger team to design new ways of working to improve scalability.
  • Gathering and translating stakeholder needs into technical solutions.
  • Utilize low code / no code platforms to build and launch workflow automations for the care team operations team.
  • Maintain these automations across time and provide support for users including training and issue handling.
  • Build data dashboards and views that allow the care team to effectively run its operations, measure SLAs and outcomes.
  • Perform data analyses as needed to guide decision making for various teams and projects.
  • Develop low-code tooling for managing processes like the Virtual Cancer Clinic’s demand and supply planning and cohort management.
  • Support multiple high priority projects and prioritize effectively.

Requirements

  • Not specified

Application Instructions

  • Not specified

Skills

Workflow automation
Systems support
Operational process improvement
Care team workflows
Cross-functional collaboration
Analytical skills

Color

Provides genetic testing and health screenings

About Color

Color provides genetic testing and health screening services aimed at making healthcare more accessible and affordable. The company offers a variety of tests, including those for COVID-19, which help individuals learn about their genetic risks for different health conditions. These tests can be purchased directly by consumers or through healthcare providers, and Color also collaborates with employers to create personalized health programs for their workforce. What sets Color apart from its competitors is its focus on preventive healthcare and the integration of genetic counseling services, which assist individuals in understanding their results and making informed health choices. The goal of Color is to enhance overall health and wellness by empowering people with genetic insights and improving workplace health through tailored programs.

Burlingame, CaliforniaHeadquarters
2014Year Founded
$441.6MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
501-1,000Employees

Benefits

Competitive salary
Comprehensive medical, dental, vision, life, and disability benefits. Including employer HSA contributions.
401(k) match
Monthly lunch, phone, and wifi stipend for remote employees
Generous vacation policy, paid holidays and company-wide recharge days
Monthly stipend to spend on your well being
Equal paid parental leave for birthing and non-birthing parents
Four complementary clinical-grade genetic testing kits for you and your family

Risks

AI solutions may face data privacy and security challenges.
Over-dependence on AI could lead to misdiagnosis if systems fail.
Regulatory scrutiny on AI applications in healthcare may increase.

Differentiation

Color integrates AI for personalized cancer screening, enhancing early detection and treatment.
Partnership with American Cancer Society expands access to underserved communities.
Focus on comprehensive cancer care from screening to management sets Color apart.

Upsides

AI-driven screening reduces time for doctors to analyze patient records, improving outcomes.
Partnership with OpenAI enhances service offerings and market position.
Free at-home screenings align with mission of equitable healthcare access, expanding reach.

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