Care Team Operations Manager at Color

California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, HealthTechIndustries

Requirements

Candidates should have a proven track record in operations management, preferably within a healthcare or virtual clinic setting. The role requires strong organizational skills, the ability to manage multiple priorities, and experience with task management, scheduling, and process improvement. Familiarity with clinical communication channels and licensing/credentialing workflows is beneficial.

Responsibilities

The Care Team Operations Manager will oversee daily operations of the Virtual Cancer Clinic, managing task queues, clinician scheduling, and real-time issue resolution. Responsibilities include managing patient experience with the care team, onboarding new team members, overseeing licensing and credentialing, and reporting on key operational metrics. The manager will also identify and implement process improvements to enhance efficiency and quality of care delivery.

Skills

Operations management

Care team coordination

Patient experience

Scheduling

Onboarding

Licensing

Real-time issue resolution

Workflow design

Process improvement

Quality oversight

Reporting

Cross-functional collaboration

Color

Provides genetic testing and health screenings

About Color

Color provides genetic testing and health screening services aimed at making healthcare more accessible and affordable. The company offers a variety of tests, including those for COVID-19, which help individuals learn about their genetic risks for different health conditions. These tests can be purchased directly by consumers or through healthcare providers, and Color also collaborates with employers to create personalized health programs for their workforce. What sets Color apart from its competitors is its focus on preventive healthcare and the integration of genetic counseling services, which assist individuals in understanding their results and making informed health choices. The goal of Color is to enhance overall health and wellness by empowering people with genetic insights and improving workplace health through tailored programs.

Burlingame, CaliforniaHeadquarters

2014Year Founded

$441.6MTotal Funding

SERIES_ECompany Stage

HealthcareIndustries

501-1,000Employees