Director, Clinical Operations
Abarca HealthFull Time
Senior (5 to 8 years)
Candidates must have at least 2 years of experience in healthcare settings such as hospitals, clinics, health tech startups, or consulting. They should possess an intuitive understanding of plan execution, be highly adept with software including CRM systems, and have a bias toward action and execution. Familiarity with healthcare operations, including patient flow, quality metrics, and regulatory requirements, is necessary, as is the ability to understand both the big picture and granular details. Applicants must be based in the United States.
The Clinical Operations Associate will ensure clinical programs deliver exceptional value and maintain high standards of quality and compliance. They will take full ownership of their work and be responsible for every detail. Responsibilities include partnering with engineering, product, and business teams to solve clinical challenges, designing and implementing processes for clinical service growth while maintaining personalized care, and contributing to the maintenance and elevation of clinical standards. The role also involves converting high-level clinical strategies into executable plans with clear metrics and accountability.
Personalized healthcare advocacy and management services
Solace Health provides personalized health advocacy services to help individuals and families navigate complex healthcare systems. The company connects clients with skilled health advocates who assist with various health concerns, including chronic conditions, care coordination for aging loved ones, and medical billing and insurance issues. Solace Health's advocates guide clients through understanding medical diagnoses, treatment options, and communication with healthcare providers. The company operates on a business model that facilitates connections between clients and advocates, generating revenue through service fees or subscription models for ongoing support. Clients can access the platform for free, while advocates receive tools and resources at no cost to help manage their practices. By securely storing care details and communications, Solace Health aims to empower clients, restore their confidence in healthcare decisions, and enhance their overall quality of life.