Solace Health

Clinical Operations Associate

United States

Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Health TechnologyIndustries

Requirements

Candidates must have at least 2 years of experience in healthcare settings such as hospitals, clinics, health tech startups, or consulting. They should possess an intuitive understanding of plan execution, be highly adept with software including CRM systems, and have a bias toward action and execution. Familiarity with healthcare operations, including patient flow, quality metrics, and regulatory requirements, is necessary, as is the ability to understand both the big picture and granular details. Applicants must be based in the United States.

Responsibilities

The Clinical Operations Associate will ensure clinical programs deliver exceptional value and maintain high standards of quality and compliance. They will take full ownership of their work and be responsible for every detail. Responsibilities include partnering with engineering, product, and business teams to solve clinical challenges, designing and implementing processes for clinical service growth while maintaining personalized care, and contributing to the maintenance and elevation of clinical standards. The role also involves converting high-level clinical strategies into executable plans with clear metrics and accountability.

Skills

Clinical Operations
Healthcare Advocacy
Patient Outcomes
Compliance
Cross-functional Collaboration
Problem-Solving

Solace Health

Personalized healthcare advocacy and management services

About Solace Health

Solace Health provides personalized health advocacy services to help individuals and families navigate complex healthcare systems. The company connects clients with skilled health advocates who assist with various health concerns, including chronic conditions, care coordination for aging loved ones, and medical billing and insurance issues. Solace Health's advocates guide clients through understanding medical diagnoses, treatment options, and communication with healthcare providers. The company operates on a business model that facilitates connections between clients and advocates, generating revenue through service fees or subscription models for ongoing support. Clients can access the platform for free, while advocates receive tools and resources at no cost to help manage their practices. By securely storing care details and communications, Solace Health aims to empower clients, restore their confidence in healthcare decisions, and enhance their overall quality of life.

Redwood City, CaliforniaHeadquarters
2022Year Founded
$13.6MTotal Funding
SERIES_ACompany Stage
HealthcareIndustries
51-200Employees

Benefits

Remote Work Options
Company Equity

Risks

Increased competition from emerging digital health platforms may dilute market share.
Potential data privacy concerns could impact Solace Health's operations.
Rising operational costs may affect Solace Health's profitability.

Differentiation

Solace Health connects patients with expert healthcare advocates, enhancing personalized care.
The platform offers secure storage for all care details and communications.
Solace Health provides tools and resources to advocates at no cost, boosting their efficiency.

Upsides

Increased demand for telehealth services boosts Solace Health's business model.
The rise of personalized medicine creates opportunities for Solace Health's advocacy focus.
Growing healthcare consumerism aligns with Solace Health's mission to empower clients.

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