[Remote] Care Management Support Professional 1 (Housing Specialist) at Humana

Illinois, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree in social work or related health field
Knowledge of, and expertise in, commonwealth-specific demographics, organizations, housing, and geography
Demonstrated ability to constructively work with individuals in crisis situations
Minimum of two (2) years’ work experience for a public agency or related work in social services, community services, housing support, or case management fields
Prior experience in supporting older adults and/or individuals with disabilities to secure accessible, affordable housing through Federal and local programs
Exceptional communication & interpersonal skills
Intermediate working knowledge using Microsoft Office Programs (Teams, Excel, PowerPoint, Outlook, Word)
Must reside in the state of Illinois
Ability to work the schedule for this position (typically 8-hour shift Monday-Friday 8am-5pm Central Time)

Responsibilities

Collaborating with Transition Care Coordinators and the Care Management Support Team to connect members transitioning from facility to community to appropriate housing resources
Working with housing agencies to help develop and access affordable housing services for members
Educating and assisting Care Coordinators and the Care Management Support Team and network providers regarding affordable housing services
Consulting directly with members or authorized representatives to identify safe, affordable housing
Identifying and maintaining a list of emergency, transitional, and permanent housing resources throughout the state
Building innovative partnerships between Humana and housing-related community-based organizations
Attending community-based housing organizational meetings, as needed
Advocating for members with landlords and housing agencies, as needed
Coordinating with community organizations, government agencies, and property owners to secure living arrangements
Serving as a liaison between Humana and housing agencies, community-based organizations, and providers regarding housing needs for members
Coordinating with Humana’s housing strategy partners
Collecting and analyzing performance reports on Humana’s housing support functions
Other duties as assigned

Skills

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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