Care Management Support Assistant
HumanaSalary not specified
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
Candidates are required to have at least 2+ years of experience in behavioral health, social services, or a related field relevant to the program focus, proficiency in Microsoft Office Suite, and access to a private workspace. Preferred qualifications include case management and discharge planning experience, managed care experience, and a high school diploma or higher.
Responsibilities
The Care Management Coordinator will conduct annual Health Risk Surveys to identify member needs, escalate risks to the care manager, complete care coordination activities, inform care manager of quality issues, advocate for members, engage members through motivational interviewing, monitor and document care, meet performance metrics, demonstrate self-direction and a willingness to learn, navigate healthcare technology tools, and maintain professional relationships and effective communication skills.
Skills
Care Coordination
Health Risk Assessment
Social Determinants of Health (SDoH)
Care Planning
Interdisciplinary Collaboration
Member Evaluation
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Key Metrics
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees