Transitions of Care Behavioral Health Social Work Case Manager

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: $55,000 - $79,000 / year

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. We are a growing, all-in-one healthcare company combining compassion, health insurance, clinical care, service, and technology to deliver a complete and integrated healthcare solution.

This role is a fully remote position focused on Transitions of Care (TOC) support for Devoted members. You will provide short-term interventions to members being connected to community-based behavioral health services, aiming to prevent avoidable emergency room/inpatient care and/or hospital readmissions. The TOC team is dedicated to providing culturally competent care with a focus on equity and quality, fostering a supportive team culture.

Requirements

• Master’s degree in Social Work
• Active clinical license in any US state (LCSW, LMSW, or comparable)
• Minimum of 5 years of experience in the behavioral health or care management fields
• Proficient in performing comprehensive psychosocial assessments via video and phone
• Ability to independently manage a fully remote work schedule (M-F, 8:30 am - 5:00 pm local time)

Desired Skills and Experience

• Bilingual in English and Spanish, Creole, or Vietnamese
• Experience in Geriatric Behavioral Health
• Experience in the health insurance industry (Medicare Advantage is a plus)

Responsibilities

• Perform comprehensive psychosocial assessments via phone/video with members and caregivers.
• Conduct clinical social work interventions, including:
  • Brief therapeutic interventions
  • Assistance in navigating family/support issues
  • Assessing and intervening on social determinants of health
  • Completing safety assessments
• Collaborate with interdisciplinary team members (clinicians, nurses, care coordinators) to ensure cohesive, patient-centered care.
• Clinically identify and escalate complex members to the BH Medical Director for consultation.
• Actively participate in team huddles, panel reviews, interdisciplinary team rounds, and program/role growth and development.
• Document all clinical interactions in the electronic health record.

Compensation and Total Rewards

• Salary Range: $55,000 - $79,000 / year. The actual base salary may vary based on qualifications, experience, skills, education, licenses, and location.
• Total Rewards package includes:
  • Employer-sponsored health, dental, and vision plans with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for most roles
  • Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more...