d) Elektrophysiologie at Abbott

Eschborn, Hesse, Germany

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Erfolgreich abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation
Idealerweise fundierte Erfahrung im Kundenservice
Kunden- und serviceorientierte Arbeitsweise
Sicherer Umgang mit MS-Office-Anwendungen sowie mit SAP
Sehr gute Englischkenntnisse

Responsibilities

Ansprechpartner für interne und externe Kunden im Bereich Capital Equipment & Service Sales (Telefon, E-Mail, Ticketsystem) und Bearbeitung der Anfragen
Erstellung und Pflege von Angeboten, Verträgen, Kommunikationen, Rechnungen und Gutschriften für Geräte und Serviceleistungen
Koordination von Bestellungen, Rücksendungen und Austauschprozessen in enger Zusammenarbeit mit Supply Chain
Pflege und Aktualisierung von Systemen wie iBase, Jira und QA-Systemen sowie Konsignationsbeständen
Mitwirkung an Umsatzberichten, Servicekampagnen und Betreuung von Drittanbieterbeziehungen
Unterstützung des Verkaufs von Serviceverträgen, Kostenvoranschlägen und Servicekampagnen

Skills

Key technologies and capabilities for this role

Sales OperationsCapital EquipmentService SalesElektrophysiologieMedical Devices

Questions & Answers

Common questions about this position

What benefits does Abbott offer?

Abbott provides an attractive benefits package including the Abbott Pension Plan, Company Bike, and employee stock purchase program.

Is this position remote or office-based?

The position is based at the Eschborn location.

What qualifications and skills are required for this role?

A successfully completed commercial apprenticeship or equivalent qualification is required, along with customer- and service-oriented work approach, secure handling of MS Office and SAP, and very good English skills. Experience in customer service is ideal.

What is the company culture like at Abbott?

Abbott offers flat hierarchies, an open and appreciative mentality, efficient communication, a dynamic and highly qualified team, and a multinational environment that promotes talent development. It is recognized as one of the 'Best Big Companies To Work For' and best workplace for diversity, working mothers, female leaders, and scientists.

What makes a strong candidate for this position?

Strong candidates will have a commercial apprenticeship or equivalent, customer service experience, a service-oriented mindset, proficiency in MS Office, SAP, and very good English skills.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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