PointClickCare

(Canada) Market Research Manager

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Tech, HealthcareIndustries

Requirements

The Market Research Manager should have experience leading the design, implementation, and analysis of market research to inform product strategy, growth, and innovation. Candidates must be able to employ qualitative and quantitative research methods, analyze data, and generate recommendations. Collaboration with product, engineering, sales, marketing, and customer success teams is essential. Experience coordinating with external research partners and managing multiple initiatives is also required.

Responsibilities

The Market Research Manager will enhance the voice of the customer by gathering insights on customer needs, market trends, and competitive activity. They will collect, organize, and analyze data from various sources, including qualitative interviews and discussions. The role involves promoting a customer-focused approach and enhancing primary research capabilities. Responsibilities include informing business decisions to meet market demands and regulatory trends, and managing simultaneous product development, go-to-market, and customer experience initiatives.

Skills

Market Research
AI
Data Analysis
Healthcare Technology

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.
Real-time lab result integration with Sensiva Health raises data privacy concerns.
California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.
Harmony platform improves patient transitions between acute and post-acute care facilities.
Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.
Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.
Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

Land your dream remote job 3x faster with AI