Customer Service Representative
Beyond FinanceSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
NoVisa
RetailIndustries
Requirements
- Be at least 16 years old
- Have a valid government-issued ID
- Be available to work a variety of shifts, including evenings, weekends, and holidays
- Be able to lift up to 50 pounds
- Be able to stand for long periods of time
- Be able to work in a fast-paced environment
- Be able to follow company policies and procedures
- Be able to maintain a clean and organized work area
- Be able to work effectively with customers
- Be able to process transactions accurately and efficiently
- Be able to handle cash and credit transactions
- Be able to work independently and as part of a team
- Be able to refer customer service and transactional items to a Customer Service Manager as required
Responsibilities
- Greets customers in a polite and friendly manner
- Processes all purchase transactions in a timely and efficient manner
- Promotes company sponsor programs
- Assists customers with bagging and loading of merchandise
- Ensures safe work practices are followed
- Maintains register security and integrity
- Refers appropriate service and transactional items to a Customer Service Manager as required
- Maintains register security and integrity through diligent cash handling
- Adheres to relevant company policies and procedures
- Maintains a clean and organized work area
- Performs other duties as assigned by a supervisor
Skills
Customer Service
Cash Handling
Retail
Communication
Attention to Detail
Merchandise Security
Cash Register Operation
Bagging
Lifting
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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