Call Center Agent at Optima Dermatology

Boardman Twp, Ohio, United States

Optima Dermatology Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, DermatologyIndustries

Requirements

  • Must have strong computer skills
  • Familiarity with insurances, preferred

Responsibilities

  • Answering phones and handling a high volume of calls
  • Data entry
  • Scheduling appointments
  • Work with provider schedules
  • Dispatch calls as needed

Skills

Data Entry
Phone Handling
Appointment Scheduling
Computer Skills
Insurance Knowledge

Optima Dermatology

Comprehensive dermatology and cosmetic skin care services

About Optima Dermatology

Optima Dermatology provides a wide range of dermatology and cosmetic skin care services, catering to individuals with medical skin conditions like eczema and acne, as well as those seeking cosmetic enhancements. The company employs experienced providers who utilize the latest technologies in skin care, offering services that include medical, surgical, and cosmetic dermatology all in one location. What sets Optima Dermatology apart from its competitors is its focus on high-quality, patient-centered care, treating every patient with the same care as a friend or family member. This approach not only improves patient satisfaction but also encourages repeat visits and referrals. The goal of Optima Dermatology is to deliver exceptional patient experiences while addressing diverse skin care needs.

Portsmouth, New HampshireHeadquarters
2018Year Founded
DEBTCompany Stage
HealthcareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance

Risks

Increased competition could dilute Optima's market share in key regions.
Teledermatology's rise may threaten Optima's traditional consultation model.
Rising equipment costs could impact financial margins and facility maintenance.

Differentiation

Optima Dermatology employs industry-leading providers using the latest skin care technologies.
They offer comprehensive services, including medical, surgical, and cosmetic dermatology under one roof.
Their patient-centric approach treats every patient like family, enhancing satisfaction and loyalty.

Upsides

Teledermatology can expand Optima's reach and patient base significantly.
AI integration in diagnostics can enhance service accuracy and efficiency.
Growing demand for non-invasive procedures aligns with Optima's cosmetic service offerings.

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