Lead Business Analyst
CDK Global- Full Time
- Senior (5 to 8 years)
Candidates should possess 3+ years of experience as a Salesforce Administrator and 2+ years in a Business Systems Analyst (BSA) role, including experience gathering requirements, writing user stories, working with stakeholders, and managing projects. A Salesforce Administrator certification is preferred, and experience with systems like CPQ, Gainsight, Kimble, or other tools in the Salesforce ecosystem is beneficial.
The Business Systems Analyst will be responsible for enhancing, managing, and optimizing Salsify’s Salesforce.com instance, implementing and supporting the broader tech stack including Salesforce Sales & Service Cloud, Experience Sites, CPQ, Gainsight, Kimble, and more. They will also contribute to the design and automation of Salesforce solutions, improve processes through Salesforce tools like Flow, collaborate cross-functionally to gather requirements and deliver scalable solutions, lead user acceptance testing and deployment, maintain data accuracy and integrity, manage user access, and ensure data security and integrity across platforms.
Platform for managing product data and assets
Salsify provides a platform called CommerceXM that helps brands and retailers manage their product data and digital assets for online sales. The platform combines Product Information Management (PIM), Digital Asset Management (DAM), and Experience Management (XM) to ensure that product information is consistent and engaging across various online channels. Clients, including direct-to-consumer brands and large retailers, can automate the transformation of digital assets and synchronize supply chain data, which allows them to maintain a single source of truth for their product listings. This capability improves operational efficiency and enhances customer engagement, ultimately leading to increased sales. Salsify operates on a subscription-based model, offering different service tiers to meet the varying needs of its clients.