Business Support Analyst - Talent, Performance & Learning at Stanley Black & Decker

Medellin, Antioquia, Colombia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources, TechnologyIndustries

Requirements

5+ years of experience in product management, HR technology, or related HRIS/HCM roles, with a focus on Talent Management and Learning
Demonstrated expertise in Workday Learning, with hands-on experience in supporting, configuring, and optimizing Workday modules
Deep understanding of employee development, succession planning, and learning management systems
Experience in talent analytics, including creating dashboards and generating actionable insights
Proven ability to work with internal stakeholders such as HR Shared Services, Enablement, and business partners
Strong leadership, stakeholder management, and communication skills
Strong analytical, problem-solving, and organizational skills
Ability to work independently, manage multiple priorities

Responsibilities

Help define and execute the product strategy, vision, and roadmap for Talent Management and Learning solutions within Workday, in partnership with the Senior Manager, HR Technology
Lead the optimization and governance of Workday Learning, ensuring the system is utilized to its fullest potential to support employee development and training initiatives
Collaborate with stakeholders to gather requirements, prioritize features, and conduct business analysis for enhancements related to learning, succession planning, and talent analytics
Manage the full product lifecycle for Talent Management and Learning solutions, from ideation and design through deployment, adoption, and continuous improvement
Work closely with HR Shared Services, Enablement, IT, and business leaders to identify opportunities for process optimization and technology innovation in learning and talent management
Oversee the creation, organization, and governance of learning materials within Workday Learning, ensuring accessibility and alignment with organizational goals
Develop and execute test scripts to validate system functionality, manage User Acceptance Testing (UAT) processes, and ensure timely resolution of issues identified during testing
Develop and maintain talent analytics dashboards and reports to provide actionable insights into employee development, succession planning, and learning program effectiveness
Champion change management strategies to drive adoption and engagement with Talent Management and Learning solutions
Ensure compliance, data integrity, and security across all Talent Management and Learning product touchpoints
Develop and maintain comprehensive documentation, including workflows, requirements, and operating procedures for Talent Management and Learning solutions
Analyze product performance metrics and generate reports to support decision-making and continuous improvement
Provide first-line support by responding to support tickets within the specialist functional area, troubleshooting issues, and collaborating with stakeholders to resolve defects and ensure system reliability
Escalate highly complex or strategic issues to senior leadership as needed

Skills

Key technologies and capabilities for this role

WorkdayTalent ManagementLearning Management SystemSuccession PlanningBusiness AnalysisRequirements GatheringProduct Lifecycle ManagementUser Acceptance TestingTalent AnalyticsDashboards

Questions & Answers

Common questions about this position

What is the employment type for this Business Support Analyst role?

The position is full-time.

Is this Business Support Analyst position remote or office-based?

This information is not specified in the job description.

What key skills are required for the Business Support Analyst role?

Key skills include expertise in Workday Talent Management and Learning solutions, business analysis for requirements gathering and prioritization, product lifecycle management, and talent analytics dashboard development.

What is the company culture like for this role at Stanley Black & Decker?

The role emphasizes fostering a culture of continuous learning, with a focus on employee development, growth, and acknowledgment.

What makes a strong candidate for the Business Support Analyst position?

A strong candidate loves to learn, grow, and be acknowledged, with experience in Workday, strategy execution, stakeholder collaboration, and driving adoption through change management.

Stanley Black & Decker

About Stanley Black & Decker

New Britain, ConnecticutHeadquarters

1843Year Founded

IPOCompany Stage

Industrial & Manufacturing, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Unlimited Paid Time Off

Wellness Program

Phone/Internet Stipend

Risks

Emerging Asian tool manufacturers increase competition, impacting market share and pricing.

Stricter environmental regulations may raise production costs for power tools.

Growing tool rental services could reduce individual tool purchases, affecting sales.

Differentiation

Stanley Black & Decker integrates WhisperDrive technology, enhancing product performance and market appeal.

DEWALT's POWERSHIFT system reduces CO2e emissions by up to 60%, leading in eco-friendly tools.

CRAFTSMAN's seven 2024 Pro Tool Innovation Awards highlight its industry-leading innovation.

Upsides

Partnership with WECS Renewables expands reach into the renewable energy sector.

Increased demand for eco-friendly tools boosts DEWALT's market traction in North America.

DEWALT's tool donation initiative supports tradespeople, potentially increasing brand loyalty.

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