Business Process Analyst at AIG

Singapore

AIG Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • Proven experience in strategic problem solving
  • Proven experience in process improvement
  • Proven experience in business analysis
  • Proven experience in program and change management
  • Proven experience leading execution in complex, cross-functional environments including with technology teams
  • Dynamic and capable personality

Responsibilities

  • Understand the company’s business strategy, North Star operating vision, business imperatives and capabilities, and how they affect technology imperatives and strategic initiatives
  • Develop interaction model for people, resources, and controls within the process constraints
  • Partner with the business, global technical business solutions, GI Controls and IT to ensure adoption of “best practices” and standardization of business architecture outputs across the company
  • Understand the key challenges that sponsor and key stakeholders face
  • Define opportunities to create business value for the company
  • Define the specific business solutions and structures needed to realize these opportunities
  • Help define the performance goals, metrics, and key milestones for the proposed solutions
  • Review prototypes, enterprise blueprints, and the scope of the initiatives to meet the business imperatives
  • Increase the level of business and IT leaders confidence in the solution
  • Identify risks and assumptions associated with the functional elements of the solution
  • Advocate and drive adoption of “best practices” to ensure standardization of business architecture outputs across the company
  • Work closely with solution/technical architects to deliver business architecture artifacts needed for End-to-End Architecture & Solution Architecture Approach deliverables
  • Provide recommendations, and collaborate with business to ensure solutions meet the business needs on a complex project
  • Assess and diagnose business problems ranging from tactical to strategic in size and nature
  • Apply a wide range of business performance diagnostic methods, tools, and capabilities, both quantitative and qualitative, to analyze issues, identify root-causes, quantify problems, and effectively communicate findings and results to senior business leaders
  • Work with stakeholders from across the organization (senior and junior) to develop solutions and ideas for identified business challenges
  • Apply various solution development techniques through facilitated workshops, direct engagement sessions, etc. to transform process, people, organizational design, roles
  • Lead business process design and improvement efforts for key business problems using common re-engineering techniques, including application of best practices and LEAN Six Sigma
  • Assist in defining, analyzing, and evaluating business process and/or system requirements to solve business problems
  • Critically evaluate information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, and distinguishing user requests from the underlying true needs
  • Drive and challenge stakeholders on their assumptions of how their processes can be improved
  • Develop formal recommendations/solutions for review by business customers
  • Contribute and develop Business Change Team Knowledge Management & Best Practices
  • Develop comprehensive process designs and details to outline strategic and tactical solutions for the business

Skills

Business Process Analysis
Business Architecture
Solution Architecture
Stakeholder Management
Risk Assessment
Metrics Definition
Performance Goals
Enterprise Blueprints
Prototyping
Best Practices

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision coverage
Flexible Spending Accounts (FSA)
401(k)
PTO
Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.
Expansion in Atlanta could pose financial risks if expected growth does not materialize.
Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.
Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.
AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.
InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.
Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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