Business Support Coordinator 3

Position Overview

Become a part of our caring community and help us put health first. The Business Support Coordinator 3 follows established procedures and guidelines to provide timely and effective clerical support to an office, business unit, department, or other organization group. This role performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Business Support Coordinator provides administrative and operational support to ensure efficient day-to-day business functions. This role assists department leaders with scheduling, reporting, communication, and project tracking, acting as a central resource across teams.

Key Responsibilities

• Prepare and maintain reports, presentations, and documentation for leadership and stakeholders.
• Respond to or redirect routine inquiries from external or internal sources regarding the organization, its activities, or processes, ensuring stakeholders receive prompt and accurate answers.
• Perform routine administrative duties, including but not limited to:
  • Scheduling meetings
  • Coordinating materials for presentations and notetaking
  • Managing requests with outside vendors or organizations
  • Setting up access
  • Ordering materials for meetings
  • Conducting ad hoc reporting
  • Preparing expense reports
  • Updating and managing SharePoint sites

The Business Support Coordinator will make decisions focused on methods, tactics, and processes for completing administrative tasks and projects. This position regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques, working under limited guidance due to their breadth and depth of knowledge of administrative processes and organizational knowledge. Use your skills to make an impact.

Requirements

• Required Qualifications:
  • At least 1 year of professional experience (e.g., administrative, office management, or project coordination).
  • Experience supporting cross-functional teams.
  • Strong organizational, communication, and problem-solving skills.
  • Experience with internet research and proof-reading/editing.
  • Proficiency in all Microsoft Office Programs: Word, PowerPoint, Excel, Access, SharePoint, and OneNote.
  • Ability to maintain confidentiality and work independently in support of the department.
  • High School Diploma or GED.
• Preferred Qualifications:
  • Reside in Ohio, Indiana, or Kentucky.
  • Associate's degree or higher.
  • 2 years of project coordination experience.
  • Familiarity with Medicaid.

Employment Type

• Full time

Location Type

• [Not Specified]

Salary

• [Not Specified]

Additional Information

• May require travel 10% to 15%.
• As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
• Home or Hybrid Home/Office Employee Internet Requirements:
  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required.
  • Wireless, wired cable, or DSL connection is suggested.
  • Satellite, cellular, and microwave connections can be used only if approved by leadership.
  • Employees who live and work from Home in California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
• Scheduled Weekly Hours: 40
• Pay Range: The compensation range below reflects a good faith estimate of starting pay.