Business Operations Manager at eBay

San Jose, California, United States

eBay Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
E-commerceIndustries

Requirements

  • 5+ years of work experience preferred
  • Prior experience in finance, marketing, or operations working with data and analytics
  • BS/BA degree required
  • Proven experience in commerce/ retail, consumer goods or internet services a plus

Responsibilities

  • Support tracking and reporting of staffing levels, headcount targets, and hiring against target
  • Maintain accurate data and coordinate with hiring managers, finance, HR on recruiting forecasts and approvals
  • Handle day-to-day expenses against budget across teams
  • Work cross functionally to facilitate resource and product planning exercises as crafted by the global planning team
  • Implement team organization programming including all-hands, educational events, culture, and team recognition including offsite logistics
  • Work with the Design and Communication teams to build content and demos for executive-level and external presentations
  • Capture and summarize feedback on team engagement activities and assist with the rollout of initiatives that improve team efficiency
  • Coordinate planning and reporting activities, maintaining calendars, documentation, and progress updates for ongoing initiatives
  • Identify and implement process improvements that increase operational efficiency and help the team deliver results more optimally

Skills

Key technologies and capabilities for this role

BudgetingStaffingExecutionPlanningEmployee EngagementResource PlanningCross-functional CollaborationData AnalysisReporting

Questions & Answers

Common questions about this position

What is the salary range for the Business Operations Manager position?

The base pay range is $104,400 - $139,400, which may vary based on location, skills, and experience. Total compensation may also include a target bonus, restricted stock units, and a full range of medical and financial benefits.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills and experience are required for this role?

Candidates need 5+ years of work experience, prior experience in finance, marketing, or operations working with data and analytics, and a track record of managing processes and organizations including data, reports, and event management. A BS/BA degree is required, with proven experience in commerce/retail, consumer goods, or internet services as a plus.

What is the company culture like at eBay?

eBay fosters a culture where customers are the compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work. They emphasize teamwork with passionate thinkers, innovators, and dreamers to connect people, build communities, and create economic opportunity.

What makes a strong candidate for this Business Operations Manager role?

Strong candidates have 5+ years of experience in finance, marketing, or operations with data and analytics, a proven track record in process and organization management across data, reports, and events, and a BS/BA degree. Experience in commerce, retail, consumer goods, or internet services is a plus.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters
1995Year Founded
$6.5MTotal Funding
IPOCompany Stage
Consumer Software, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
401(k) Company Match
Paid Vacation
Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.
Social media platforms with shopping features could divert traffic from eBay.
Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.
The platform provides robust buyer and seller protections, enhancing trust in transactions.
eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.
The rise of social commerce offers eBay opportunities to integrate social shopping features.
Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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