Business Intelligence Analyst at eBay

Runnemede, New Jersey, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

Excellent communication and data storytelling abilities
High attention to detail and accountability for accuracy
Proven ability to prioritize and execute in a dynamic environment
Proficiency in BI tools such as Lightdash, Looker, Tableau, or equivalent
5+ years in a business intelligence, reporting, or data analysis role (preferred)
Strong SQL skills and comfort working directly with large datasets (desirable)
Familiarity with marketplace or eCommerce metrics (preferred)
Experience working with sales systems (e.g., Salesforce), support tools (e.g., Zendesk), or product analytics (advantageous)
Interest in collectibles, trading cards, or auctions (bonus)

Responsibilities

Build and maintain key dashboards used across departments, such as sales performance, operations, finance, marketing, and marketplace health
Ensure reports are accurate, consistently updated, and aligned with the latest business definitions
Respond to data requests from stakeholders with timely, well-structured analysis that helps inform decisions
Support improvements to reporting environments by organizing dashboards, documenting known issues, and suggesting enhancements
Work with the BI Manager and engineering teams to test metric changes and flag discrepancies
Support the preparation of business review materials with data summaries, charts, and trend analysis
Monitor key metrics and proactively flag unusual trends, helping teams stay ahead of emerging issues
Make data more accessible by creating user-friendly dashboards and helping team members understand how to self-serve
Document how to access and interpret reports, helping reduce repetitive questions and improve data literacy across the company

Skills

Key technologies and capabilities for this role

Data AnalysisDashboard BuildingBusiness ReportingTrend AnalysisMetrics MonitoringSQLData VisualizationStakeholder CollaborationReporting AccuracyBusiness Metrics

Questions & Answers

Common questions about this position

What skills are required for the Business Intelligence Analyst role?

The role requires excellent communication and data storytelling abilities, high attention to detail and accountability for accuracy, proven ability to prioritize and execute in a dynamic environment, and proficiency in BI tools such as Lightdash, Looker, Tableau, or equivalent.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this Business Intelligence Analyst role remote or onsite?

This information is not specified in the job description.

What is the company culture like at eBay for this role?

eBay fosters a culture where customers are the compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work; it's a fast-paced, high-ownership environment with a team of passionate thinkers, innovators, and dreamers.

What makes a strong candidate for this Business Intelligence Analyst position?

Strong candidates will have 5+ years in business intelligence, reporting, or data analysis, strong SQL skills, familiarity with marketplace or eCommerce metrics, and experience with sales systems like Salesforce, support tools like Zendesk, or product analytics.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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