Business Development Representative at Global Payments

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, Fintech, Restaurant TechnologyIndustries

Requirements

Bachelor’s degree in Business, Marketing, Hospitality, or related field
5+ years of experience in enterprise sales and/or account management in a B2B or restaurant technology company
Prior experience responding to RFPs, negotiating long-term contracts, and working with legal teams
Demonstrated success in closing large, strategic accounts with multi-location customers
Proven track record of managing complex, strategic accounts with high customer satisfaction and revenue growth
Preferred Qualifications
Salesforce experience
Experience working with large, multi-location restaurant brands
Experience with Microsoft Office and/or Google suite of Products
Desired Skills and Capabilities
Attention to detail
Self-Starter
Excellent communication, negotiation, and interpersonal skills, including executive presence
Strong business acumen

Responsibilities

Communicate and inspire a vision for the business to customers
Identify and target key stakeholders, decision-makers, and influencers across technology, operations, and executive leadership
Manage the sales process from end to end inclusive of building a funnel, qualifying leads, identifying decision makers, coordinating product demonstrations, negotiating contractual and financial terms and ensuring on-going customer satisfaction post-sale
Understand the customer’s business objectives and ensure Xenial is viewed as a strategic partner to help meet these goals
Manage QBR’s (Quarterly Business Reviews), performance reporting, and strategic check-ins with key stakeholders
Partner with other business units to expand cross-sell opportunities
Build and develop senior-level customer relationships through consultative selling and promoting customer confidence in Xenial
Create and conduct product skills and sales meeting training to inform customers of new developments in products, technology, industry updates, company policies and procedures
Conduct discovery calls, product demos, and solution presentations
Maintain strong knowledge of our full suite of restaurant technology products and continuously stay current on industry trends
Collaborate with internal teams (Sales Engineering, Product, Implementation) to craft tailored proposals and RFP responses
Represent the company at industry trade shows, conferences, and events
Accurately forecast pipeline, revenue, and close timelines within CRM (Salesforce)
Meet or exceed quarterly and annual sales targets
Achieve net revenue growth
Develop pipeline
Improve close rate and sales cycle efficiency
Perform strategic account mapping and relationship development
Execute account growth plans

Skills

Key technologies and capabilities for this role

Strategic SellingEnterprise SalesSales Process ManagementLead QualificationProduct DemonstrationsContract NegotiationQuarterly Business ReviewsPerformance ReportingRestaurant TechnologyAccount Management

Questions & Answers

Common questions about this position

What is the employment type for this role?

This is a full-time position.

What are the key responsibilities of the Enterprise Account Executive?

Responsibilities include identifying and closing new business opportunities with large restaurant brands, managing the full sales process, conducting demos and presentations, forecasting in Salesforce, and meeting sales targets.

What experience is ideal for this position?

The ideal candidate has experience with strategic selling and a deep understanding of the restaurant technology industry and enterprise technology sales cycles.

What does the company culture emphasize?

The company is driven by passion for success, proud to deliver best-in-class payment technology, and features a dynamic team focused on growth and innovation in the payments landscape.

What makes a strong candidate for this role?

A high-performing, results-driven individual with strategic selling experience in the restaurant technology industry, skilled in building senior-level relationships and managing complex enterprise sales cycles.