[Remote] Business Development Representative at Included Health

Remote

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, TechnologyIndustries

Requirements

3+ years of experience in a sales or business development role
Strong preference for healthcare/employee benefits or tech industry experience
Bachelor's degree in marketing, communications, sales, or business administration
Proven success working with cross-functional teams on multi-step campaigns
Experience with and consistent use of CRM and sales prospecting tools (i.e. Salesforce, LinkedIn Sales Navigator, Zoominfo, HubSpot)
Experience establishing communication and engagement with prospects by email and over the phone
Experience handling objections and rejection while continuing to scale outreach
Strong collaboration skills, clear team player, will to win
Demonstrated success working with a Sales organization
Detail oriented and appetite for process improvement
Innovative thinker with solution mindset
Comfortable in fast-paced, resource-lean environments
Capability to remain seated in a stationary position for prolonged periods
Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment
Capability to work with leadership, employees, and members in an appropriate manner

Responsibilities

Inbound Lead Qualification: follow-up on inbound inquiries and high-quality leads from marketing campaigns with the goal of securing an initial discovery meeting with a prospect
Outbound Lead Generation: Use marketing sequences to implement multi-channel outreach campaigns (email, phone calls, LinkedIn messages, video messages) to engage prospects
Prospecting: Identify and research target accounts and contacts using various tools (e.g., CRM, LinkedIn Sales Navigator, industry databases, company websites) independently and in partnership with the RVPs and CSRs as part of broader Account-Based Marketing (ABM) approach
Lead Qualification: Use established qualification frameworks (e.g., BANT) to assess lead quality and readiness for sales engagement
Schedule & Hand-off: Schedule qualified meetings/demos for Sales RVPs. Provide comprehensive and accurate hand-off notes to RVPs, including prospect background, pain points, and agreed-upon next steps
CRM Management: Maintain accurate and up-to-date records of all prospecting activities, communications, and lead status within the CRM system (e.g., Salesforce, HubSpot)
Other responsibilities as assigned

Skills

Key technologies and capabilities for this role

Lead GenerationProspectingCRMLinkedIn Sales NavigatorBANTEmail OutreachPhone CallsLinkedIn MessagesAccount-Based MarketingSalesforce

Questions & Answers

Common questions about this position

What experience is required for the Business Development Representative role?

Candidates need 3+ years of experience in a sales or business development role, with a strong preference for healthcare/employee benefits or tech industry experience, and a Bachelor's degree in marketing, communications, sales, or business administration.

What tools and skills are needed for prospecting and lead qualification?

Experience with CRM and sales prospecting tools like Salesforce, LinkedIn Sales Navigator, Zoominfo, HubSpot is required, along with using qualification frameworks like BANT, multi-channel outreach (email, phone, LinkedIn), and handling objections.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this BDR position?

Strong candidates have proven success working with cross-functional teams and Sales organizations, strong collaboration skills as a team player with a will to win, detail-oriented mindset with process improvement appetite, and innovative thinking.

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$337.5MTotal Funding

GROWTH_EQUITY_VCCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.

Risks

Competition from Teladoc and Amwell threatens market share.

Post-merger integration challenges could affect service delivery.

Regulatory scrutiny on telehealth may impact operational flexibility.

Differentiation

Included Health offers integrated primary and behavioral health services.

They provide 24/7 on-demand care with diverse providers.

Their data-driven approach enhances healthcare outcomes and reduces costs.

Upsides

Rising demand for telehealth boosts Included Health's virtual care services.

Employers investing in healthcare benefits expand Included Health's client base.

Value-based care models align with Included Health's focus on outcomes.

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