Manager, Enterprise Sales Development
ChainguardSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
FinTech, Financial ServicesIndustries
Requirements
- Experience in business development, sales leadership, or managing BDR/SDR teams (implied by role responsibilities)
- Strong coaching, mentoring, and team management skills
- Proficiency in CRM, prospecting tools, and lead-generation technologies
- Knowledge of sales development best practices, outreach strategies (email, phone, social selling), and account-based marketing
- Ability to set KPIs, monitor metrics (e.g., dials, connects, meetings booked), and drive data-driven execution
- Cross-functional collaboration skills with sales, marketing, and account executives
- Strategic thinking for pipeline building, innovation in processes, and aligning with growth plans
Responsibilities
- Attract, hire, retain, and develop talent to build an elite Business Development organization
- Coach, mentor, and motivate an outbound-focused BDR/SDR team to hit and exceed pipeline generation targets
- Set clear performance goals, provide ongoing feedback, and cultivate a culture of accountability and success
- Refine and expand training and onboarding programs for new hires to accelerate ramp to productivity
- Monitor team performance metrics using CRM and tools, and conduct effective one-on-ones for coaching and performance management
- Oversee creation and execution of targeted outreach strategies, including email, phone, and social selling cadences
- Utilize lead-generation technologies and ABM platforms to build precise, segmented prospect lists
- Foster expertise in sales development best practices and continuously optimize outreach tactics
- Develop and own KPIs, supervise team activity, track results, and drive execution based on metrics
- Work cross-functionally to align messaging, campaigns, and offerings for maximum prospect engagement
- Collaborate with Account Executives to align qualification criteria, improve lead handoff, and drive pipeline conversion
- Partner with Sales and Marketing to develop lead generation strategies, target account lists, messaging, sales development playbook, and processes
- Facilitate communication between Business Development and Sales teams to ensure alignment and accelerate revenue growth
- Own strategic execution of pipeline building initiatives supporting sales targets and growth plans
- Drive innovation in sales development processes
Skills
Business Development
Team Leadership
Sales Strategy
Pipeline Generation
CRM
Prospecting Tools
Outbound Sales
Inbound Sales
Coaching
Hiring
Onboarding
Data-Driven Outreach
Glia
Digital customer service solutions for banks
About Glia
Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.
New York City, New YorkHeadquarters
2012Year Founded
$147.8MTotal Funding
SERIES_DCompany Stage
AI & Machine Learning, Financial ServicesIndustries
201-500Employees
Benefits
Stock Options
Professional Development Budget
Risks
Rapid AI adoption could lead to increased competition from new entrants.
Financial institutions may develop in-house digital customer service solutions.
Increasing regulatory scrutiny on AI and data privacy could raise compliance costs.
Differentiation
Glia's ChannelLess® architecture allows seamless transitions between communication channels.
Quality AnalystGPT provides real-time insights into customer needs and trends.
Glia's AI-driven solutions enhance customer experience and operational efficiency.
Upsides
Increased demand for AI-driven customer service in the financial sector.
Growing trend of integrating AI with customer service platforms.
Expansion of digital banking services boosts demand for Glia's solutions.
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