Business Development Manager - Exeter at Deliveroo

Bristol, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Delivery, TechnologyIndustries

Requirements

Valid driving licence and a car
Comfortable with travel to different areas in and around Exeter
Comfortable being out on the road (not a typical office job)
Comfortable with targeting new business and hunting out hidden gems
Experienced negotiator able to structure win-win deals
Commercially knowledgeable, understanding the economics of food delivery for restaurants and Deliveroo
Great communication skills (face-to-face, phone, email)
Able to demonstrate product and industry knowledge to clients
Ability to take ownership and work within demanding targets
Interest in all things food and restaurants
Tenacious and motivated

Responsibilities

Map, prospect, pitch and close new restaurants across the region in an organised fashion
Be a city-level expert, knowing up-and-coming restaurants and those customers crave most
Communicate with restaurants (physical visits, emails, calls, social media) to demonstrate Deliveroo technology
Oversee the restaurant onboarding process to ensure it is quick, efficient and seamless
Ensure restaurant success within the first eight weeks from signing
Sample food from a variety of high-quality establishments
Attend restaurant and food meet-ups
Meet KPIs: number of restaurants signed each month; performance of restaurants signed (first 3 months)

Skills

Key technologies and capabilities for this role

Business DevelopmentProspectingPitchingSales ClosingRelationship BuildingRestaurant OnboardingCustomer AcquisitionLocal Market KnowledgeCommunicationCRMDriving Licence

Questions & Answers

Common questions about this position

Is this a remote role or does it require travel?

This is not a typical office job and requires working within Exeter and surrounding regions, with a valid driving licence and car needed. Candidates must be comfortable being out on the road and traveling to different areas in and around Exeter.

What are the key skills required for this Business Development Manager role?

Key skills include being comfortable targeting new business, experienced negotiation to structure win-win deals, commercial knowledge of food delivery economics, great communication skills across various channels, and tenacity to meet demanding targets.

What does the team structure look like for this position?

You will be part of the Regional UK and Ireland team, working within Exeter and surrounding regions, and reporting into the Regional Manager. The team is building commercially experienced individuals to drive performance and growth across UKI markets.

What are the main KPIs for this role?

The primary KPIs are the number of restaurants signed each month and the performance of restaurants signed in the first 3 months.

What is the salary or compensation for this position?

This information is not specified in the job description.

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters

2013Year Founded

$1,569.6MTotal Funding

IPOCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Paid Vacation

Parental Leave

Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.

Rising operational costs due to inflation may impact profit margins.

Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.

The company partners with non-food brands, expanding beyond traditional food delivery.

Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.

Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.

AI integration enhances delivery efficiency and reduces operational costs.

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